Message from Naviant Executives
I know you have received many of these types of emails, but we do want to assure everyone as the coronavirus (COVID-19) situation rapidly evolves around the world, we are prepared and committed to supporting your needs — now and always.
Naviant has taken a number of actions to address this situation and we would like to provide an update around our strategy to ensure ongoing support during this time.
Business Continuity & Organizational Agility
You will continue to receive the same support, service response, core business functions and complete service delivery from Naviant you have always enjoyed. To ensure the health of our Naviant community, we have initiated a recommended work-from-home model that went into effect today, Monday, March 16, for all Naviant employees who can do so effectively. This model is used by many of our employees already and, therefore, will not affect our clients.
Naviant Employee Health & Safety
Naviant maintains an active plan that addresses infectious disease outbreaks, such as COVID-19. In accordance with public health directives from local, state or provincial, national and global agencies, Naviant has activated this plan for employees that includes suspended non-essential travel, and hygiene and social distancing guidance. Additionally, we are actively working to postpone our near-term in-person corporate events and replace them with digital experiences when possible.
I encourage you to reach out to your Naviant account manager at any time with questions. We will provide updates on Naviant’s Blog, as needed.
Our partnership with you is at the heart of everything we do. This is why we are committed to maintaining the level of support you have come to expect.
Michael Carr, President & CEO
Liz Skolaski, EVP & COO