Forrester Recognizes Kryon as an Industry “Leader” and Hyland as a “Strong Performer”

VERONA, WI, MIDDLEBURG HEIGHTS, OH, & OREM, UT – Kryon, international innovators in user-friendly enterprise automation, robotic process automation (RPA), and process discovery, and Hyland, a leading content services provider, were recently recognized in The Forrester Wave™ report, an analysis of leading companies in the flourishing RPA industry. Kryon was identified as a leader, Hyland was identified as a Strong Performer, in RPA.

Kryon “leads with business process discovery,” an approach which sets them apart from the pack. Kryon Process Discovery utilizes AI and generates visualizations that help users discover their perfect automation match. It also features a highly user-friendly design environment. The Forrester report states, “Kryon is a great fit for companies seeking a solution that tackles RPA from a business process optimization angle combined with a focus on businesspeople and citizen developers building and running the bots.”

In the report, Kryon was recognized for achieving the highest scores possible (5.0 on a scale of 0-5) in the product vision and delivery model criteria, as well as in the sub-criteria of discovery, scale experience and RPA SaaS, and platform support.

“The RPA industry is rapidly changing, and as we come out of the pandemic, we are seeing our customers require highly scalable, easy-to-use end-to-end RPA solutions,” Harel Tayeb, CEO of Kryon. “We have always led through innovation and will continue to do so. We believe receiving the top scores possible in the critical areas of product vision and delivery shows that our Full-Cycle Automation solution addresses today’s pain points with the only solution on the market which combines process discovery, cutting-tech RPA and analytics.”

Hyland, a Leader in “The Forrester Wave: ECM Content Platforms, Q3 2019,” added RPA functionality in 2020. The Forrester report recognized Hyland for its strategic approach to integrating RPA into its content services platform and intelligent automation solutions. These solutions help companies across industries solve challenges using RPA, low-code capabilities, process orchestration, and advanced integrations with external systems.

The Forrester report granted Hyland the highest possible scores in criteria like its current offering’s portfolio management and ROI analysis and bot deployment. The report also acknowledged Hyland’s strategy, granting criteria product vision and performance the highest possible scores.

John Phelan, EVP and Chief product officer at Hyland, stated, “We see RPA as a natural extension of an organization’s intelligent automation strategy and vision. By incorporating RPA into a best-in-class content services platform, organizations quickly streamline processes, achieve faster ROI, and enable end-to-end automation.”

As a long-standing key partner of Hyland as well as a partner of Kryon, Naviant helps organizations operate more efficiently using the OnBase software platform, Hyland RPA, the Kryon Robotic Process Automation platform, as well as other solutions  like the Hyland Cloud, ABBYY, and Brainware intelligent capture platforms. Naviant’s “process-first” approach focuses on process improvement first, followed by implementing best-in-class automation technology.

graphic map showing the rankings of various RPA vendor

About Naviant

Business processes and solutions that empower better and faster decisions are what we do best. As a nationally recognized intelligent automation solutions integrator and business process consulting organization with over 30 years of experience headquartered in Verona WI, our clients do more with less by streamlining processes and gaining visibility into the information they need to make better decisions. As a long-standing key partner of Hyland, Naviant helps organizations operate more efficiently using OnBase software platform, Brainware intelligent capture platform, the Hyland Cloud, and Hyland RPA platform, all of which are Hyland products, as well as the ABBYY and Kryon Robotic Process Automation platforms. Naviant’s “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class ECM solutions and technology. Naviant is a top-tier partner for Hyland’s OnBase, a single enterprise information platform for managing content, processes, and cases, that combines ECM, case management, business process management (BPM), records management, compliance, and capture functionality on a single platform. In addition, Naviant also partners with Kryon Systems for Robotics Process Automation (RPA) technology to enable organizations to drive business agility and efficiency by offloading repetitive high-volume work to a digital workforce (aka software robots).  To learn more about Naviant, please visit Process focus. Excellence.

About Hyland

Hyland is a leading content services provider that enables thousands of organizations to deliver better
experiences to the people they serve. Find us at

About Kryon

Kryon is a leading RPA provider offering customers a unique full-cycle solution that combines innovative RPA technology, AI, and a true business user experience. Find us at

About Kara

As a Naviant content writer since 2019, Kara’s goal is to help companies better understand how Naviant can help them streamline their business processes using technology, from RPA to content services, cloud solutions, and more. In her articles, Kara breaks down the latest research, trends, and tips from industry-leading institutions and subject matter experts into content that provides value to business users. When she isn’t writing, Kara can be found doing anything active or arts-related and supporting her alma mater, the Wisconsin Badgers.