Naviant Acquires Business Process Automation Provider in Orem, UT

Orem, UT & Verona, WI & Akron, OH – January 9, 2020 – Naviant, Inc., a leading provider of intelligent automation solutions by Hyland Software and Kryon Systems,  announced today that it has signed an agreement to acquire DoxTek. DoxTek is a business process automation provider based in Orem, UT and a licensed reseller of OnBase by Hyland and ABBYY.

As a top Hyland partner, Naviant has been consistently named an OnBase Platinum and Diamond Support partner year after year with a thriving and happy client base. “We are very excited to expand our footprint and combine DoxTek’s powerful customer base and talent with Naviant’s strong commitment to excellent support and delivery for our clients,” said Michael Carr, President & CEO, at Naviant.

“Hyland fully supports this acquisition, and we believe Naviant is a shining example of a partner that provides exemplary delivery and support to their clients. In fact, Naviant was recently named the Top Capture Partner of the Year, Commercial Partner of the Year, and #1 Partner in Marketing Excellence by Hyland Software,” said Eric Miller, Director of Channel at Hyland.

ABBYY Group VP Americas/Japan/Australia/NZ Joe Rayfield says, “We are excited to partner with Naviant to continue to grow and support DoxTek’s ABBYY client base, and we look forward to Naviant’s continued investment in the Digital IQ market.”

Michael Miles, President & CEO of DoxTek, says “For 20 years I have built a company based on the principles of teamwork, integrity, customer success and continuous improvement.  I am grateful and excited to add our family of customers and employees to a company in Naviant who share these same values.  This focus has propelled Naviant to be one of the top content service and business process automation providers in the industry.  Naviant brings expanded capabilities in robotic process automation (RPA), SAP integration and business process management (BPM) that enhance the technology expertise DoxTek is known for.  The future for us and our customers has never been brighter!”

Liz Skolaski, EVP & COO for Naviant, adds “I personally look forward to welcoming DoxTek clients and staff into our culture and the Naviant Community. We are excited to deliver on our promise of delivering a better experience and a strong culture of support and partnership.”

About Naviant
Business processes and solutions that empower better and faster decisions are what we do best. As a nationally-recognized intelligent automation solutions integrator and business process consulting organization with over 30 years of experience headquartered in Verona WI, our clients do more with less by streamlining processes and gaining visibility into the information they need to make better decisions. As a long-standing key partner of Hyland Software, Naviant helps organizations operate more efficiently using the OnBase software platform, ABBYY and Brainware intelligent capture platforms, and Kryon Robotic Process Automation platform. Naviant’s “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class ECM solutions and technology. Naviant is a top-tier partner for OnBase, a single enterprise information platform for managing content, processes, and cases, that combines ECM, case management, business process management (BPM), records management, compliance, and capture functionality on a single platform. In addition, Naviant also partners with Kryon Systems for Robotics Process Automation (RPA) technology to enable organizations to drive business agility and efficiency by offloading repetitive high-volume work to a digital workforce (aka software robots). Process focus. Excellence.  

Naviant Holiday Hours Schedule

Naviant Recognized Holidays in 2020

Naviant recognizes the following holidays:

 

  • New Year’s Day – Wednesday, January 1st
  • Memorial Day – Monday, May 25th
  • July 4th Holiday – Friday, July 3th
  • Labor Day – Monday, September 7th
  • Thanksgiving – Thursday, November 26th
  • Thanksgiving Day After- Friday, November 27th
  • Christmas Day – Friday, December 25th

Available Holiday Support

If you require emergency Naviant Support on any of these holidays, Naviant has emergency support lines – 608.848.0924

 

Naviant Partners with Kryon Systems to Offer Robotic Process Automation (RPA) Solutions

December 6, 2019 Madison WI & Cleveland OH – Naviant, a top partner of Hyland Software within the Content Srvices Industry, is partnering with Kryon to sell intelligent robotic process automation technology (aka a Digital Workforce). Kryon, a world leader in RPA software, provides customers with a full-cycle intelligent automation suite that complements and further automates existing Hyland solutions.

With access to an intelligent digital workforce that continuously evolves and improves, customers can automate transactions, raise productivity levels, and continue to innovate. Additionally, as they streamline their processes, organizations will be able to deliver better customer service.

“RPA is a strategic priority for Naviant and Hyland, and we view it as an excellent complement to the Hyland platform and rich portfolio of automation and integration tools,” said Elizabeth Skolaski, EVP and COO of Naviant.

Robotic Process Automation enables organizations to drive business agility and efficiency by offloading repetitive high-volume work to a digital workforce (think “software robots”). The concept of a digital workforce combines RPA, artificial intelligence (AI), advanced analytics, and machine learning. Robots work 24/7/365 at digital speeds without breaks, enabling employees to focus on business-critical tasks. What differentiates Kryon’s full-cycle automation suite from other RPA platforms is its Process Discovery™ tool, which identifies and visualizes business processes that are ideal candidates for automation.

“True process automation requires a platform that can bring to bear a suite of automation capabilities to meet our customers’ business challenges, which is why adding partners like Kryon helps us create that ideal mix,” Michael Carr, President of Naviant, said. He adds, “The RPA tool you use should enhance the systems already in place to manage processes, so partnering with Kryon allows us to extend the value of customers’ existing investments with Hyland and expands our RPA offerings to new organizations.”

Naviant now offers the Kryon RPA Software solution. For more information on how to transform your business with AI-based RPA technology, visit Naviant.com.

About Naviant

Business processes and solutions that empower better and faster decisions are what we do best. As a nationally-recognized document management solutions integrator and business process consulting organization with over 30 years of experience, our clients do more with less by streamlining processes and gaining visibility into the information they need to make better decisions. As a long-standing key partner of Hyland Software, Naviant helps organizations operate more efficiently using the OnBase software platform, Brainware intelligent capture platform, Kryon Robotics Process Automation platform. Naviant is a top-tier partner for OnBase, a single enterprise information platform for managing content, processes, and cases, that combines ECM, case management, business process management (BPM), records management, compliance, and capture functionality on a single platform. In addition, Naviant also partners with Kryon Systems for Robotics Process Automation (RPA) technology to enable organizations to drive business agility and efficiency by offloading repetitive high-volume work to a digital workforce (aka software robots). Process focus. Excellence.

Naviant, Inc. Names New President & CEO

October 16, 2019 Madison WI & Middleburg Heights OH – Naviant, Inc. based in Verona WI has named Michael Carr the new President & CEO.

Michael Carr Naviant President

“Michael has been instrumental in the development of our vision, mission, values, business strategies, culture, and financial discipline.”, says Mike Suter, the former President & CEO. Suter founded Naviant in 1986, and with the help of a strong executive team, has grown the organization into Hyland Software’s #1 OnBase & Brainware Partner for Capture & Commercial Excellence.

President Carr says, “I am looking forward to the future of Naviant where our continued success will allow us to impact more clients, grow individual careers for our employees, and make significant contributions to the communities we call home.”

In addition, Elizabeth Skolaski will assume an elevated role as the Executive Vice President & COO of Naviant. Skolaski says, “Our continued investment in the right strategies, partners and people have allowed us to grow and serve more clients, and create opportunities for staff to flourish in new roles.” Since 2007, both Elizabeth and Michael have worked collaboratively in Executive Leadership roles to help Naviant achieve growth goals and become a top partner within the enterprise content management industry. Mike Suter will remain the Founder & Owner of Naviant and is committed to continued investment and growth in the Verona WI-based company.

About Naviant

Business processes and solutions that empower better and faster decisions are what we do best. As a nationally-recognized document management solutions integrator and business process consulting organization with over 30 years of experience, our clients do more with less by streamlining processes and gaining visibility into the information they need to make better decisions. As a long-standing key partner of Hyland Software, Naviant helps organizations operate more efficiently using the OnBase software platform, Brainware intelligent capture platform, Kryon Robotics Process Automation platform. Naviant is a top-tier partner for OnBase, a single enterprise information platform for managing content, processes, and cases, that combines ECM, case management, business process management (BPM), records management, compliance, and capture functionality on a single platform. In addition, Naviant also partners with Kryon Systems for Robotics Process Automation (RPA) technology to enable organizations to drive business agility and efficiency by offloading repetitive high-volume work to a digital workforce (aka software robots). Process focus. Excellence.

Naviant Named #1 for Marketing Excellence by Hyland Software

VERONA, WI & MIDDLEBURG HEIGHTS, OH – Naviant, a top OnBase & Brainware reseller, was recently recognized by Hyland Software as the #1 Hyland Partner for Marketing Excellence. With over 400 Hyland partners worldwide, Naviant was selected for their innovation and dedication to pushing the envelope with marketing programs for existing and future clients… and delivering results.

Jen Hein, Marketing Manager at Naviant says, “Our innovative approach to customer education in ways beyond the basics of webinars, blogs, and training courses has helped Naviant create very educated and happy customers.” Naviant hosts an annual OnBase Summit for their clients that Hyland continually recognizes as one of the best partner-hosted events each year.

Ms. Hein also says, “Our continued investment in the right marketing strategies and technology, and having the right team in place to execute is the key to our success. We are able to help so many clients and prospects through targeted messaging and education find their way to an automated solution that solves their next business process challenge.”

“Our team has a heavy lift each year with all of the programs and campaigns we run, but I am so proud that we always rise to the occasion and deliver exceptional results. Huge thank you to my team members Katelyn Wied, Tim Sniff & Mary Sue Olson for making it happen year after year,” Hein says. In 2019, Naviant plans to participate in over 40 live events, including hosting two Client OnBase User Groups within their local government/tribal nation client base, as well as a more Advanced User Group for their more sophisticated clients. And that’s just one small piece of the plan.

In addition to the prestigious recognition above, Naviant was also awarded in two of the five other categories of awards, including 2019 Capture Partner of the Year and 2019 Commercial Partner of the Year. Also, for the 15th year in a row Naviant earned the distinct honor of being a 2019 Hyland Diamond Support Partner, as well as receiving 2019 Platinum Partner status.

About Naviant
Business processes and solutions that empower better and faster decisions are what we do best. Our process-first approach brings focus to the importance of process improvement prior to implementing best-in-class solutions. As a nationally-recognized document management solutions integrator and business process consulting organization with over 30 years experience, our clients do more with less by streamlining processes and gaining visibility into the information they need to make better decisions. As a long-standing key partner of Hyland, Naviant helps organizations operate more efficiently using the OnBase software platform and Brainware intelligent capture platform, and Naviant’s “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class ECM solutions and technology. Naviant is a top-tier reseller for OnBase, a single enterprise information platform for managing content, document management, processes, and cases, that combines ECM, case management, business process management (BPM), records management, compliance, and capture functionality on a single platform. Process focus. Excellence.

Naviant Named Hyland Software’s Top Capture Partner of the Year

 

 

VERONA, WI & MIDDLEBURG HEIGHTS, OH – Naviant, a top OnBase & Brainware reseller, was recently honored at Hyland Software’s 2019 OnBase Executive Leadership Retreat and swept three categories of awards, including 2019 Capture Partner of the Year, 2019 Commercial Partner of the Year, and 2019 Marketing Excellence Partner of the Year!

Naviant, a long-time top OnBase & Brainware partner, is so proud to be recognized by Hyland Software as the #1 Hyland Partner within three of the five award categories this year. With over 400 Hyland partners worldwide, Naviant was selected for our proven track record of success, our dedication to our proven “process first” implementation methodologies and solution expertise, our innovative approach to ongoing customer education, and our happy customers.

Elizabeth Skolaski, VP at Naviant says, “Our teams have worked hard over the years to build expertise and experience within the complex world of intelligent capture. We are confident we are the best partner to help our clients implement end-to-end ECM & capture solutions, especially within Accounts Payable, and we are honored to know Hyland Software feels the same way.”

As a long-standing key partner of Hyland, Naviant helps organizations operate more efficiently using the OnBase software platform and Brainware intelligent capture platform, and Naviant’s “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class ECM solutions and technology.

In addition to the prestigious recognitions above, Naviant was also awarded for the 15th year in a row the distinct honor of being a 2019 Hyland Diamond Support Partner, as well as receiving 2019 Platinum Partner status.

About Naviant
Business processes and solutions that empower better and faster decisions are what we do best. Our process-first approach brings focus to the importance of process improvement prior to implementing best-in-class solutions. As a nationally-recognized document management solutions integrator and business process consulting organization with over 30 years experience, our clients do more with less by streamlining processes and gaining visibility into the information they need to make better decisions. As a long-standing key partner of Hyland, Naviant helps organizations operate more efficiently using the OnBase software platform and Brainware intelligent capture platform, and Naviant’s “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class ECM solutions and technology. Naviant is a top-tier reseller for OnBase, a single enterprise information platform for managing content, document management, processes, and cases, that combines ECM, case management, business process management (BPM), records management, compliance, and capture functionality on a single platform. Process focus. Excellence.

Top OnBase Reseller Honors Earned by Naviant Again in 2019

Naviant Receives Top Platinum & Diamond Honors from OnBase

VERONA, WI & MIDDLEBURG HEIGHTS, OH – Naviant, a top OnBase reseller, was recently honored at Hyland Software’s 2019 OnBase Executive Leadership Retreat for outstanding customer support and partner performance by being awarded the OnBase Diamond Support Award and achieving Platinum Partner status year after year.

Naviant, a long-time OnBase partner, has been awarded the prestigious Diamond Support Award for the last 15 years in a row. Hyland sets criteria for the Diamond Award based on training, customer retention, ratio of employees providing support to customers, and percentages of customers using the current software release. Customer feedback also plays a critical role, with the award requiring a customer retention rate of 95 percent or better measured through annual renewals and customer satisfaction surveys. Platinum Partner Status is awarded to Hyland’s top-performing partners based on sales revenues and ECM experience.

As a long-standing key partner of Hyland, Naviant helps organizations operate more efficiently using OnBase ECM and workflow automation software. Naviant’s “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class ECM solutions and technology, such as OnBase and Brainware by Hyland.

“We believe our 98%+ customer retention rate speaks volumes to the level of service and commitment we provide to our happy customers”, says Elizabeth Skolaski, VP at Naviant. “The best-in-class OnBase ECM platform has a direct and measurable impact with our clients to help them work better, smarter, and faster with less, and these top honors help set Naviant apart from other OnBase resellers.”

“Our partner community is held to the highest standards. This annual distinction demonstrates Naviant’s relentless commitment to developing, implementing and supporting mission-critical solutions that solve a wide range of business challenges for organizations,” said Bill Kavanaugh, vice president of sales at Hyland.

But Wait… There’s More! Naviant Wins Three Other 2019 Awards

In addition to the prestigious recognitions above, Naviant was also awarded the sole winner in three of the five other categories of awards, including 2019 Brainware Capture Partner of the Year for our expertise with Brainware implementations, the 2019 Partner Marketing Excellence Award for Naviant’s innovative approach to customer education, as well being named the 2019 Commercial Partner of the Year.

The Authorized OnBase Solution Provider community is an exclusive team of more than 400 Hyland partners worldwide. OnBase Resellers provide expertise and hands-on support for OnBase, and work with Hyland to give customers the highest level of technical support as they receive continuous OnBase training and the backing of Hyland.

About Naviant
Business processes and solutions that empower better and faster decisions are what we do best. Our process-first approach brings focus to the importance of process improvement prior to implementing best-in-class solutions. As a nationally-recognized document management solutions integrator and business process consulting organization with over 30 years experience, our clients do more with less by streamlining processes and gaining visibility into the information they need to make better decisions. Naviant is a top-tier partner for OnBase, a single enterprise information platform for managing content, processes, and cases, that combines ECM, case management, business process management (BPM), records management, compliance, and capture functionality on a single platform. Process focus. Excellence.

Top OnBase Reseller Honors Earned by Naviant

Hyland, creator of OnBase, congratulates Naviant for helping organizations operate more efficiently using the OnBase enterprise content management (ECM) solution.

January 18, 2018 – Naviant, a top OnBase reseller and enterprise content management solutions provider, was recently honored at Hyland’s 2018 Team OnBase Leadership Retreat as an OnBase Diamond Support Award winner and achieved Platinum Partner status.

Naviant, a long-time OnBase partner, has been awarded the prestigious Diamond Support Award for the last 14 years in a row. Hyland sets criteria for the Diamond Award based on training, customer retention, ratio of employees providing support to customers, and percentages of customers using the current software release. Customer feedback also plays a critical role, with the award requiring a customer retention rate of 95 percent or better measured through annual renewals and customer satisfaction surveys. Platinum Partner Status is awarded to Hyland’s top-performing partners based on sales revenues.

As a long-standing key partner of Hyland, Naviant helps organizations operate more efficiently using OnBase ECM and workflow automation software. Naviant’s “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class ECM solutions and technology, such as OnBase and Brainware by Hyland.

“We believe our 98%+ customer retention rate speaks volumes to the level of service and commitment we provide to our customers”, says Elizabeth Skolaski, VP at Naviant. “The best-in-class OnBase ECM platform has a direct and measurable impact with our clients to help them work better, smarter, and faster with less, and these top honors help set Naviant apart from other OnBase resellers.”

“Our partner community is held to the highest standards. This annual distinction demonstrates Naviant’s relentless commitment to developing, implementing and supporting mission-critical solutions that solve a wide range of business challenges for organizations,” said Bill Kavanaugh, vice president of sales at Hyland.

The Authorized OnBase Solution Provider community is an exclusive team of more than 400 Hyland partners worldwide. OnBase Resellers provide expertise and hands-on support for OnBase, and work with Hyland to give customers the highest level of technical support as they receive continuous OnBase training and the backing of Hyland.

About Naviant
Business processes and solutions that empower better and faster decisions are what we do best. Our process-first approach brings focus to the importance of process improvement prior to implementing best-in-class solutions. As a nationally-recognized document management solutions integrator and business process consulting organization with over 30 years experience, our clients do more with less by streamlining processes and gaining visibility into the information they need to make better decisions. Naviant is a top-tier partner for OnBase, a single enterprise information platform for managing content, processes, and cases, that combines ECM, case management, business process management (BPM), records management, compliance, and capture functionality on a single platform. Process focus. Excellence.

Naviant Announces Intent to Acquire CASNET’s Software Division

Verona, WI & Akron, OH – October 20, 2017 – Naviant, Inc., a leading OnBase by Hyland solution provider based in Verona WI, today announced they have entered into a definitive agreement to acquire CASNET’s software division based in Akron OH by November 1st, 2017.

The acquisition is structured so Naviant will acquire CASNET’s software division, which includes all OnBase and ApplicationXtender clients, as well as CASNET’s professional support and account management teams. CASNET will retain ownership of the CASNET service bureau and eWIX solution.

As a top Hyland partner, Naviant has been consistently named an OnBase Platinum and Diamond Support partner year after year with a thriving and happy client base. “We are committed to providing the same excellent support and delivery of services our clients have grown to expect, and we look forward to personally welcoming CASNET clients and staff into the Naviant Community,” said Liz Skolaski, EVP & COO, at Naviant.

“Coming together with Naviant is a tremendous opportunity for our existing and prospective OnBase and ApplicationXtender customers,” said Brad Bowers, President & CEO at CASNET. “The acquisition will enable our OnBase clients to be even better served by the combined teams, and allow CASNET to remain focused on our core conversion and eWIX offerings.”

Since 1986, Naviant has partnered with clients to help them do more with less and reach their business goals. The acquisition positions Naviant to further lead the industry-wide evolution from managing content to managing information and make an even bigger impact.

“This acquisition will further strengthen our services and support talent, and allow us to expand our footprint to serve a new region with a satellite office in Akron OH,” said Michael Carr, EVP & CFO of Naviant.

“Hyland fully supports this acquisition, and we believe Naviant is a shining example of an OnBase partner that provides exemplary delivery and support to their clients,” said Eric Miller, Director of Channel Sales at Hyland.

Naviant looks forward to extending a strong culture of support and partnership to CASNET’s staff, clients, and partners. To learn more about Naviant, please visit naviant.com.

About Naviant
Naviant is a Platinum & Diamond Support partner for OnBase, an award-winning global enterprise content management (ECM) solution platform. Since 1986, Naviant has helped organizations maximize productivity and reduce operational costs by streamlining document, data, and workflow business processes. Naviant’s “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class ECM solutions and technology. To learn more about Naviant, please visit naviant.com

About CASNET
CASNET provides world-class business process services and enterprise content management (ECM) solutions to private and public sector organizations across Ohio. Since 1992 when the company was founded by Brad Bowers, CASNET has helped organizations with high volume transactional environments, streamline processes and improve productivity to improve the way business is done. With its document conversion service bureau and eWIX solution, CASNET is the chosen partner of 100’s of companies and agencies. Visit www.casnet.com to learn more.

Hyland Finalizes its Acquisition of the Perceptive Business Unit

Hyland, a leading provider of information management solutions, today announced the completion of its acquisition of the Perceptive business unit of Lexmark International, Inc. All enterprise software business assets in the Perceptive business unit, including Perceptive Content (formerly ImageNow), Perceptive Intelligent Capture (formerly Brainware), Acuo VNA, PACSGEAR, Claron, Nolij, Saperion, Pallas Athena, ISYS and Twistage, will now operate under Hyland’s portfolio of products.

The acquisition positions Hyland to further lead the industry-wide evolution from managing content to managing information. Drawing from the best of combined advanced technologies and established synergies in the healthcare space, Acuo VNA will extend the capabilities of OnBase by Hyland to provide customers with the best-in-class platform for managing clinical content across the enterprise. Additionally, Hyland will strengthen advanced capture solutions by incorporating the powerful recognition engines of Perceptive Intelligent Capture.

“We’re thrilled to bring together so many talented people with years of experience developing transformational solutions and working with customers to solve critical business issues,” said Bill Priemer, president and CEO of Hyland. “Going forward, I believe there’s no content, process or case management challenge we can’t solve together.”

As Hyland pursues new paths of innovation, it remains committed to providing extraordinary service to all customers, helping organizations achieve their full potential by optimizing business processes. The addition of more than 700 colleagues and 17 global office locations will help strengthen already powerful solutions through the next-generation of content services.

“I’m excited for what’s to come as we welcome our new colleagues, customers and partners into the Hyland community and focus on our continued growth. We’re more than 25 years into this, and I look forward to continuing this incredible journey together,” Priemer said.

About Hyland

Hyland is a leading provider of software solutions for managing content, processes and cases for organizations across the globe. For over 25 years, Hyland has enabled more than 15,700 organizations to digitalize their workplaces and fundamentally transform their operations. Named one of Fortune’s Best Companies to Work For® since 2014, Hyland is widely known as both a great company to work for and a great company to do business with. For more information, please visit Hyland.com.

About Naviant

Business processes and solutions that empower better and faster decisions are what we do best. Our process-first approach brings focus to the importance of process improvement prior to implementing best-in-class solutions. As a nationally-recognized ECM solutions integrator and BPM consulting organization with over 30 years experience, our clients do more with less by streamlining processes and gaining visibility into the information they need to make better decisions. Naviant is a top-tier solutions integrator for OnBase, AnyDoc and Perceptive Capture with over 30 years of experience. OnBase is a single enterprise information platform for managing content, processes, and cases, combining ECM, case management, business process management (BPM), records management and capture functionality on a single platform.  Process focus. Excellence. Naviant.com.