Posted: Feb. 9, 2012
The prestigious OnBase Diamond Support award was announced this week, and Naviant again received the Diamond distinction for providing superior customer support to their OnBase clients.
Technology that drives process efficiency is in especially high demand today – and so are the solution integrators that have proven they can deliver as promised, with exceptional customer care, technical knowledge and support, and Hyland is proud to have Naviant in their exclusive community.
“We believe our 98%+ customer retention rate speaks volumes to the level of service and commitment our customers have come to expect from Naviant”, says Elizabeth Skolaski, VP at Naviant. “Our partner’s unique technology, specifically developed to manage document-centric content within an organization, is having a direct and measurable impact within our clients to help them do more with less. And our Naviant Support team is the best in the business for providing superior technical knowledge and friendly support to our customers.”
Naviant’s Support team publishes a weekly blog, the Naviant ECM Café, which has grown to become an invaluable technical resource for their OnBase clients. Please check it out at /blog/.