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Driving Value Across your Healthcare Organization with Document Management

Document Management: A Core IT Healthcare System

While EHR s and EMRs are viewed as a core IT system, forward-thinking healthcare organizations are deploying other solutions to not only complement their EHR and EMR systems, and in doing so achieve meaningful use, but drive value across their enterprise. Given the impact of the economic recession, reimbursement cuts and the rise of self-pay, healthcare organizations are looking for healthy IT investments that deliver both clinical and financial value, and can be leveraged for future initiatives. Document and content management solutions fulfill healthcare providers’ strategic requirements.

Healthcare IT News and Healthcare Finance News each conducted a survey, on behalf of Hyland Software, the leading developer of OnBase enterprise content management (ECM) software, to determine healthcare providers’ perceptions and usage of document and content management solutions as part of their organization’s IT infrastructure. Allina Hospitals and Clinics, Bayonne Medical Center, Cleveland Clinic Health System, SSM Health Care and University Hospitals of Cleveland also participated in case studies to highlight the benefits they realized in deploying a content management solution.

Common themes were gleaned from both the survey results and case studies that will inform the direction and expansion of this market by healthcare providers. From those common themes, calls to action emerged:

  • Present a complete view of the patient in the EMR and HER
  • Derive value across departments and facilities
  • Use ECM to contribute to meaningful use
  • Position content management as a core IT system
  • Highlight ROI
  • Optimize robust capabilities

This report focuses on the results of the survey, which focuses on healthcare providers’ perceptions and usage of document and content management solutions as part of their organization’s IT infrastructure

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