This Issue Brief from the Center for Digital Government covers how enterprise content management (ECM) helps improve transparency and enhance agenda management within government agencies.

As we know, more paper doesn’t equal more transparency. A cornerstone of the success of public entities and their broader societal role lies in the transparency of their work, and how open processes foster civic involvement. When city councils or school boards operate, for example, it is through regular meetings held open to the public, where citizens or interested parties can witness and interact with the items on the agenda. Typically, the agendas themselves must be posted publicly prior to the meeting to give notice of upcoming actions. This educates the public about the issues to be discussed or decisions to be made, and allows them to be present and responsive as citizens. It promotes an open, democratic system, where citizens can have an active role in their governance, and ensures public entities are carrying out their business in a proper manner.

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