Enhancing Your RPA Implementation with Intelligent Information

Organizations are increasingly taking advantage of the opportunity that robotic process automation (RPA) presents to increase productivity and improve compliance while ensuring their products and services remain high-quality. And yet, very few have successfully scaled their RPA solution to optimize its use. Could the roadblock to the next-level use of RPA capabilities be the challenge of integrating unstructured information into the RPA environment?

According to AIIM, an RPA tool technically ‘sits’ on top of an organization’s existing IT infrastructure and does not alter the existing systems and infrastructure. RPA tools do not change the way you work or how your systems work today, they simply automate some of the basic activities. RPA works with whatever you already have in place – a claims processing system, a document management system ERP, or CRM system. It uses the same systems that your human workers already use today, and it doesn’t alter them at all. This feature lends itself to smooth implementation phases.

This eBook uses support from brand-new AIIM research to answer the following questions:

  • What is the current state of process automation, what is keeping organizations from moving forward, and how does RPA address a key pain point for many organizations?
  • How and where is RPA being used to leverage existing enterprise IT investments?
  • What unique challenges does unstructured information create for process automation and RPA engines?
  • What does an intention to spend more on RPA tell us about other key organizational priorities and pain points?


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