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OnBase Document Management Epic Integration Case Study (Cleveland Clinic)

The Epic OnBase Challenges

The Cleveland Clinic realized true interoperability transcends hardware and software systems. The health system wanted to reach beyond simple data exchange to collaborate and share information regardless of location or facility, vendor or machine, file type or origin. That way clinicians would have all of a patient’s information at the exact moment it is needed while staying in the Epic EMR.

The Epic OnBase Journey

The Cleveland Clinic turned to the OnBase enterprise content management (ECM) software suite to integrate clinical content like EKGs, photos, paper charts, forms, insurance information and much more. From the start, the health system knew OnBase would be one of the most important systems at the Cleveland Clinic, critical to users throughout the health system because of the information it would provide to clinicians. Before implementing, the Cleveland Clinic collaborated with other large health systems using OnBase and the Epic EMR to learn their best practices. The health system learned two key lessons: centralized scanning improves quality and reduces costs, and creating a governance committee is important to establishing enterprise standards and prioritizing projects.

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