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Small Village Executes on Big Vision with OnBase

The Challenge

With a tight budget and only 53 full-time staff, completing projects was a bit of a tightrope act for the Village of DeForest, Wisconsin. The Village relies on outside contractors, ranging from IT projects to acquiring legal counsel, and prefers this approach to keep costs down.

The village was looking for a tool that could help extend its staff’s capabilities and their budget by reducing the need for assistance from outside contractors or additional staff.

That’s when Village of DeForest turned to OnBase by Hyland.

The Solution

Working with an authorized OnBase solution provider, Naviant, the Village of DeForest began working to deploy OnBase throughout the Village.

  • Extend staff skillsets through ease of configurability
    Because OnBase does not rely on custom code to configure, non-IT staff can easily create and manage workflows.
  • Provide a flexible enterprise foundation to build on
    The Village of DeForest wanted to deploy OnBase in every department, and within a year every single employee was using the solution.
  • Simplify the hiring of outside contractors
    The Village of DeForest is able to provide outside contracts access to all necessary workflows so they can retrieve all required information and files to complete their tasks.

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