Mobile Field Adjuster Document Management ECM Solution

Adjusters gain access anywhere, anytime

Field Adjusters require access to loss notices while reviewing a claim onsite. They must also capture additional information about a claimant, including photos, testimonials, videos, and/or recordings. By offering field adjusters the opportunity to interact with critical information anywhere, anytime—whether connected to a network or not—OnBase Mobile insurance document management solutions empower workers to make confident business decisions while in the field.

With instant access to any form or document downloaded to the OnBase client (briefcase), field workers are more effective and efficient while offsite, completing tasks in the field, rather than waiting until they return to the office.  Additionally, onsite evidence, such as videos, voice recordings, diagrams, or signed documents, are easily captured and seamlessly uploaded to a document repository once connected to the network.

Another benefit of OnBase Mobile insurance document management solutions is that the solutions can be easily configured to make sure all required fields are completed on electronic forms, even triggering additional information when certain fields require it. Once connected to a network, the captured information is exchanged with the insurer’s core applications or its business intelligence warehouse, saving the time and expense of transcribing paper-based forms while preventing errors.

Key benefits include:

  • The streamlining of field operations and improvement of claims responsiveness
  • The elimination for expensive air cards traditionally required to access or input information, by instead providing access to information, documents, and forms while off network
  • The solution’s build for modern platforms such as the tablet PC
  • Instant, anywhere, anytime access to critical business information