Microsoft has your best interests at heart, really. They just want to make it harder for casual users to accidentally install software that could mess up a system. So, they gave you User Account Controls. Unfortunately, UAC also makes it harder to install intended software properly. OnBase and other ECM applications hate UAC, so we highly recommend turning it off prior to install and leaving it off. Here’s how.

Windows Vista

  1. Open your Control Panel and type “UAC” in the search box.
  2. Click the link for “Turn User Account Control (UAC) on or off.”uac1
  3. Uncheck the box for “Use User Account Control”, then click OK.uac2
  4. Reboot your computer to make the changes take effect.

Windows 7

  1. Go to the Start Menu and type “UAC” in the search box.
  2. Click the link for “Change User Account Control settings.”uac3
  3. Drag the slider all the way down to the bottom.uac4a
  4. Reboot your computer to make the changes take effect.

Windows 8 or 8.1

  1. Open the Start screen and type “UAC” in the search box.
  2. Click the link for “Change User Account Control settings.” (If you don’t see it, you’ll need to search through your Settings instead.)uac5
  3. Drag the slider all the way to the bottom.uac6
  4. Reboot your computer to make the changes take effect.
About Jennifer

Jennifer (aka Pixie) has over 30 years of experience in the Information Technology field, which includes 13+ years of Systems Administration, 16+ years of developing and implementing technical documentation and training, and 14+ years of supporting OnBase. She has extensive experience with OnBase, SQL, and a firm foundation in computer science. Despite this, she considers herself a well-adjusted nerd with hobbies including gardening (poorly), archery, and knitting in public.