Insurance Document & Content Management Software
Naviant has long worked with OnBase to provide world class document management ECM solutions for the insurance industry. The OnBase solution combines document management, records management, and business process automation into a single solution. With OnBase, insurance organizations can efficiently manage all of their content, from scanned paper documents, faxes, print streams, application files, and electronic forms to web content, multi-media files, emails, and industry standard files like ACORD XML.
“I think it is fair to say going with this OnBase Naviant solution has probably been the biggest step change in our company’s 80-year history. More importantly, it positions us to make those additional step changes in the future as we try to do what we need to do to meet the customer’s needs how they want them met.”
Case Management for Insurance
Case Management software within insurance can solve many of your document management headaches. Checkout this article on “What’s Your Case for Case Management” that clearly defines what case management is, and why you should care. Claims Processing is a perfect starting point to bring in document management software into your insurance business. Claims Processing presents complexities and added overhead to every insurance company in the market. With Loss Adjustment Expense (LAE) continuing to rise, claims costs continue to be a black hole for insurers. Time-to-decision has a direct correlation to claims leakage and increased costs, impacting reserves. Insurers must evaluate new and innovative approaches to claims handling.
WPS shaved 76 days from Medicare claims processing time with OnBase Case Management by Naviant. After this success, OnBase is now seen as one of their core critical applications. Hear from WPS Health Services on how an OnBase Business Process Solution accelerated them to be a leader in the provider enrollment environment.
Property & Casualty, Life, and Health insurers, as well as managed general agents and third party administrators, use OnBase to create a competitive advantage through streamlined processes, reduced costs, increased internal controls, audit assistance, and improved customer service.