Support

Contact Support

Customer Training Resources

Latest Webinars

View All Webinars

Common Questions

When I should I use the support phone line?
Call support if you are having a system down and/or cannot use your system. We limit use of the phone line for these emergencies so we can prioritize and start working on them immediately. For all other requests, please use the Customer Portal.
We have created an admin guide for first time administrators. You can request it by emailing support@naviant.com.
All Authorized Service Contacts should have access to the portal. If it is your first time, select the "I forgot my password" option at the login screen. Your account has already been set up, and all you will need to do is create a new password. If you are still having issues accessing the Naviant Customer Portal, please let us know at support@naviant.com.
Authorized Service Contacts cab add new users at any time by sending an email to support@naviant.com.
If you would like a quote for an upgrade of OnBase's latest release, please fill out the form at this link.
If you would like to schedule an audit, or obtain more information on the contents of the audit, please email support @naviant.com.
We have monthly blogs and webinars that can provide insight and details for all facets of OnBase.
Back To Top