Reimagine Work with Intelligent Automation

We help organizations deliver exceptional outcomes with our deep process expertise and tailored solutions that harness intelligence and unlock end-to-end automation.

Explore Our Solutions

Where Process Meets Possibility

As your trusted partner in intelligent automation, we meet you where you are with solutions that help turn your complex business problems into exceptional achievements. We help you simplify your operations with automated solutions, strategic advice, and business processes that scale to meet your needs. Our customer success stories speak to our relentless pursuit for customer satisfaction. Together, let’s unlock your potential.

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Refuse Average. Realize Value Today. Transform Your Tomorrow.

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Deep Industry Experience

We know what excellence looks like in your industry. Our deep end-market experience, integration expertise, and process mastery empower you to unlock value and insights at every stage.

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We Scale to Meet Your Needs

We understand that your needs will change over time. Our broad set of flexible service offerings allows us to scale resources when and where you need it to help you meet your automation goals.

Best Partner, Best People

We earn your trust with unrivaled customer success stories, an award-winning reputation with key technology partners, and the best people who truly care about you.
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We Meet You Where You Are

We listen to your needs, understand your “why,” and guide you through your unique transformation journey. At every stage, we are here for you when and where you need us.

There is no question in my mind that without ECM, we certainly wouldn’t be where we are today.

And that is completely different from where we were 10 years ago. I think we are poised well for the future because of what we have been able to accomplish with ECM.

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Joseph Malecki

Developer III, Utica National Insurance Group

Industries & Departments

Transform Work by Harnessing Intelligence

Your industry faces real challenges – from rising costs and complex regulations to security risks, growing data burdens, and customer demands. Our intelligent automation solutions address these needs by streamlining key processes across your organization for unrivaled end-to-end automation. We build tailored solutions from our breadth of technologies to meet your organization’s automation needs today and prepare you for tomorrow. We listen to your needs, understand your processes, workflows, and problems, and build solutions that empower your teams to solve complex problems and work more efficiently to outstanding results.

See How Your Department Can Automate Success:

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Commercial

Improve back office operations from the warehouse floor to the customer door. Our unrivaled end-to-end automation solutions drive innovation and operational excellence with a relentless focus on transforming your business for a better tomorrow.

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Government

The struggle is real. Government agencies know they need to modernize, but face complex regulations and budget constraints. Let us be your guide with our proven track record of helping all levels of government do more with less.

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Insurance

Modernize your insurance organization with Intelligent Automation. Transform claims and underwriting processing, increase customer satisfaction, and meet compliance demands with AI-powered solutions that harness intelligence and unlock value.

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Business Process Outsourcing

Balance customer demands and scale operations without adding headcount. By streamlining mailroom operations, optimizing key processes, and increasing efficiency, BPOs can deliver higher-quality services and improve customer satisfaction.

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Healthcare

Cut administrative overhead to focus more time on a better patient experience. Streamlining processes with intelligent document processing, AI and other automations improves operational efficiency, and reduces costs.

Technologies

Building The Bridge Between Now And Next

We accelerate your vision by building solutions with the right mix of technologies and business process expertise to deliver practical, complete end-to-end automation solutions that harness intelligence. Our technical team excels at building and innovating, driven by a passion for achieving lasting success.

Learn More About Our Technologies

Featured Technologies

Intelligent Document Processing (IDP)

Intelligence lives within your documents. Unlock their potential to power your processes with Intelligent Document processing solutions that enable decision-making.

Artificial Intelligence (AI)

Artificial intelligence (AI) lets systems continually learn from data and identify patterns to enable smarter decisions with very little human intervention.

Enterprise Content Management (ECM)

Harness the power of an ECM solution to connect your content and data to the core processes and systems that power your business.

Services

Focused on Maximizing Your Success

Navigating advancements in AI and automation technologies can be difficult on your own. As business process and technology consultants with deep knowledge, we help guide your business confidently into the future so you can drive innovation.

Visit All Services

Advise

Naviant’s automation consulting services help you find your path forward by offering strategic advice and designing innovative solutions tailored to your needs.

Deliver

Naviant's comprehensive delivery services help you implement advanced automation, AI, and data technology solutions across your organization.

Operate

Naviant’s managed services offerings optimize your automations with service options that meet your solution management, monitoring, testing, and production needs.

Support

Naviant’s support services offer prompt and friendly resolutions to any issues you may encounter, ongoing training resources, and system wellness check-ins.

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Power Your Business with a Process-First Approach

Your vision is our priority. We start by understanding your goals and discovering the right path forward together. This collaborative approach helps us design solutions that automate the highest-impact processes and tasks, drive operational excellence, and build lasting success.

See Why Organizations Choose Naviant

The project team at Naviant was a pleasure to work with. I was impressed with the detailed requirements gathering sessions that were held.

and how quickly any issues found during development and testing were addressed. The migration to production was seamless and the team was there to handle any post go-live problems that we had.”

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Brian Tully

Systems Administrator II, ITS, Rockland County

Our Partners Help Us Provide the Perfect Solution

Every successful project hinges on choosing technologies that are the right fit for your unique organization. At Naviant, we understand that there’s no “one size fits all” technology that will satisfy the needs of every organization. That’s why we partner with industry leaders in intelligent automation, intelligent document processing, and data management recognized among the leaders of Gartner® Magic Quadrant™, The Forrester Wave™, and Everest Group’s PEAK Matrix®. With these partnerships, we offer a wide range of technologies to choose from to build your ideal, customized solution.

Meet Our Technology Partners

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See what Customers are Saying

I think the biggest surprise came when the Naviant team came and started talking to us about the design. They’d ask what our pain points were – if we had any wish in the world, what would we change – and 90 to 100 percent of the time, they’d come back with a solution.

Shella Bechmann

VP of Operational Claims, WPS Health Insurance

Naviant is a great company to partner with. They offer an industry-leading consulting group and an outstanding customer service team.

Joe Hill

Director of Business Workflow Solutions, Optum

Naviant Blog 

Business Process and Automation Insights

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Naviant Events

Join Industry Leaders at Our Next Event

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Jun
10
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Reimagine 2025

Reimagine work. Optimize together. Join us for Reimagine (formerly the Naviant Summit). In this free two-day virtual event, business professionals converge to exchange ideas, draw inspiration, and collaboratively tackle complex…

11:00 am – 1:20 pm EDT

hosted virtually by Naviant

Jul
16
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Registration Coming Soon

Elevate Every Click: Transform your website with Agent X

In this exclusive Insider Session, you’ll discover how Agent X can supercharge your website to deliver a seamless, multilingual experience that adapts effortlessly to user preferences and devices. Whether you’re…

1:00 pm – 1:30 pm CDT
Virtual
Aug
24
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2025 eSolutions Xchange Blue Cross Plan Conference

Join Naviant and your peers at the 2025 eSolutions Xchange Conference as we explore the most important issues Blue Cross Blue Shield is facing. Naviant is a sponsor at this…

4:00 pm – 12:15 pm CDT
In Person
Aug
25
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CommunityLIVE 2025

Join us at Hyland’s COMMUNITYLIVE event this year in Las Vegas! It’s an annual event to bring the Hyland community together to connect with innovators, experts and industry leaders. Get…

8:00 am – 9:30 pm PDT

Caesar’s Palace
Las Vegas, NV

Experience the Future of Work Today

Tell us about your organization’s goals and we’ll create tailored solutions to meet your needs. It’s time to take the first step.

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