What We Do
Naviant helps companies increase efficiency, gain insights into their business data, and ultimately be more profitable.
For over 35 years, Naviant has provided business process and digital transformation consultation and delivered document management, enterprise content management, and content services solutions. We are a dedicated and creative group of people spread across the U.S. and Canada. We love to work together and work hard for our customers. Your success is our success, and we take that seriously.
Each customer has a unique set of business needs. We focus on improving your processes first. Then, we implement technology to deliver custom and scalable content management and automation solutions.
Meet Our Leadership Team
As the Founder & Owner of Naviant, Mike Suter brings more than 30 years of sales, leadership, and business expertise to the business. Mike’s strong reputation for customer satisfaction has transformed Naviant into a financially sound organization. His belief in innovative processes and technology has helped Naviant grow and serve hundreds of customers nationwide. Mike’s humble attitude and passion for empowering people to grow and succeed, both professionally and personally, has attracted and retained top talent. As a successful family-business owner, Mike believes in everyone having an opportunity to do well for themselves and their families. Mike is also involved in the community and supports many local charitable organizations.
Michael Carr brings 30+ years of financial and business expertise to the enterprise content management industry. Michael’s vision for growth and success has brought tremendous focus to the Naviant team and culture since he joined in 2007. He has been critical in developing corporate goals and key performance indicators that flow through departments, teams, and individuals to achieve success. His high degree of personal integrity and sincerity has led to his successful leadership. When not at work, Michael enjoys spending time with family, golfing, and of course, rooting for the Iowa State Cyclones.
Mitch rejoined the Naviant team in 2023 to focus on the company’s long-term strategy. His background as a software developer and machine learning practitioner gives him a unique perspective on today’s technological landscape, while his twelve years in systematic trading brings an outsider’s perspective to the enterprise content management industry. Mitch has a passion for solving problems and being a member of dynamic teams.
Ed Modjeska brings 25+ years of sales, consulting, and management experience in the technology and enterprise content services industry. Ed’s creativity, passion, and leadership provide clarity to complex and sophisticated solutions. He has been critical in developing a strong, customer-focused sales team culture. Since joining Naviant in 2003, his integrity and experience have directly impacted Naviant’s strong revenue growth, Hyland partnership success, and customer wellness and innovation. When not at work, Ed enjoys spending time with his wife and their two sons, faith-based activities, and traveling.
Mark brings 25+ years of professional sales and sales management experience. Mark and his team act as guides on our clients’ journeys towards automation and value-driven solutions that transform organizations. Since 2010, Mark has assisted our clients in recognizing tens of millions of dollars in value. This has had a significant impact on Naviant’s sales growth. In addition to spending time with his family, Mark has a passion for supporting the Second Harvest Foodbank of Southern Wisconsin, golfing and supporting his alma mater, the Wisconsin Badgers.
Vince Hanson brings over 25 years of leadership experience with enterprise software, professional services integration, and software-as-a-service companies. He is a change agent in recognizing customers’ needs, leading organizations to respond with solutions that drive value, and unifying teams to execute on strategic vision. Vince specializes in integrating low-code platforms to unify mission-critical data.
Greg Albert brings 8+ years of management and technical expertise to the enterprise content management industry. Greg’s focus on providing excellent customer service and team member development has led to the technical team’s growth. He has been critical in developing technical staff, ensuring that the team focuses on achieving their goals. Greg’s passion for employee development, focus on logically working through technical issues, and focus on continual growth have led to his teams’ success.
Jen Hein’s passion for innovation and dedication to pushing the envelope with marketing has helped position Naviant as the #1 Hyland Partner for Marketing Excellence. Jen’s vision for investing in the right marketing strategies and technology that align with sales to deliver a strong customer experience is a key pillar in Naviant’s growth strategy. With 18+ years of experience in B2B marketing, she has built an awesome team of marketers that share those same beliefs on how to gain and retain happy customers… and they have fun doing it! When not at work, Jen loves spending time with her husband and their four amazing children, being outside in nature, and giving out high fives.
Tricia Shields brings 20+ years of HR and Technology experience and 15+ years within the Content Services industry. Tricia has automated Naviant’s HR department fully over the past 13 years. In the process, she has proven just how impactful automation can be for not only entire organizations but for individual employees. She is also passionate about creating a company culture that fosters growth and engagement, which has been critical in building Naviant’s exceptional team and success. Outside the office, Tricia enjoys spending time with family and traveling. She also golfs- she was on the first Middleton High School women’s golf team in 1998 and is working to regain those skills!
Jeff Luker joined the Naviant team in 2021 after working as a manager in healthcare IT since 2012. As manager over the professional services team at Naviant, he brings a passion for customer success, process improvement, and employee growth. He focuses his team on working efficiently and effectively to solve problems and improve outcomes. Outside of work, Jeff loves to golf, grill, and go on hikes with his wife, dog, and 1-year-old daughter.
Cherise Kam brings 8+ years of Project Management and Software Implementation experience to the enterprise content management industry. Cherise’s passion for innovating and creating new processes with her colleagues and customers allows her to positively influence the execution of implementation projects. Since joining the team in 2022, Cherise has reconstructed the Project Management Office (PMO) with a focus on process creation, documentation, and complex problem-solving. As Director of Delivery, she has helped lead the rejuvenation of a profitable division, a collaborative team, and increased customer success. Her thoughtful leadership has fostered an engaged division, and her focus on growing people as individuals has been critical to her team’s development. Her passion is process improvement, bridging the gap on complex topics, embracing change, and enhancing team culture. Outside of work, Cherise enjoys cooking, staying active, traveling the world, anything Disney/Marvel, and spending time with friends and family.
Chris Krause brings 25+ years of information technology, consulting, and business expertise to the enterprise content management industry. Before taking this role, Chris built Naviant’s award-winning software support team and led the software implementation team to record growth. Chris’s keen listening skills, sharp troubleshooting, business expertise, and cost-effective solution designs drive bottom-line value for Naviant’s clients. His leadership gives him the ability to create easy-to-manage solution designs that make the complex seem easy while sharing the personal desire for customer success. When not at work, Chris enjoys Wisconsin Badgers sports, boating, and traveling.
Jason Bruner brings 10+ years of experience in the accounting and finance industry. Jason’s analytical expertise has helped Naviant to focus on its goals and ultimately achieve them. Additionally, Jason oversees Naviant’s facilities and supports the marketing, sales, and operations teams. Jason is dedicated to helping others realize how to use their strengths best and accomplish beyond their perceived limits. This leadership has led to the success of many. Outside of Naviant, Jason enjoys reading and spending time with his family.
We are a people-focused company with a reputation for exceptional dedication to each customer and employee. In our work, we strive to empower others, and this value extends outside of the office too.
We are committed to positively impacting our communities. Employees have opportunities to make a difference both as a team and as individuals. From company-wide campaigns that support various causes to our donation match program, we believe it’s our corporate responsibility to support of our communities and empower our employees to act.
Here are a few of the ongoing community outreach efforts that we’re most passionate about.
Employee Donation Match Program
We believe in supporting a company culture where employees feel valued for their work and their life passions. The employee donation match program helps us support our employees in their philanthropic endeavors. Through the program, each year, every employee can choose a cause they wish to support financially, and Naviant will match their donation up to $250.
Second Harvest Foodbank of Southern Wisconsin
Second Harvest Foodbank of Southern Wisconsin is a hunger-relief charity organization. They serve Dane County and beyond through its food distribution, promotion of government programs, and hunger awareness education efforts.
For the past 15+ years, Naviant has led an annual fundraising campaign to support Second Harvest Foodbank of Southern Wisconsin. Each year, we find creative, engaging ways to campaign, from company-wide game days and silent auctions to donation matches and participating in the annual food item “Sort-A-Thon.” As of the fall of 2019, we’re proud to have funded 194,631 meals to benefit hungry families of Southern Wisconsin.
Boys & Girls Club of Dane County
Our headquarters in Verona, WI is proud to be a part of the very active Dane County community. One shining star that works hard to make a difference in thousands of young lives within the community each year is Boys & Girls Club of Dane County.
We are dedicated to supporting this impactful presence in our community through financial and material donations throughout the year. We also look forward to sponsoring, campaigning for, and participating in the annual Biking for Bright Futures bike ride held each summer.
Work For Us
We are always looking for people to join our high-performance culture and proven team of professionals. As an industry leader in Enterprise Content Management solutions, Naviant enjoys an excellent track record of building long-term, high-level relationships with market-leading companies in a variety of industry sectors.
Naviant is founded by Mike Suter in 1986.
- July 2001 | Established a partnership with Hyland Software
- 2001 | Earned the Hyland Diamond Support Partner Award (2001 – present)
- 2001 | Earned the Hyland Platinum Partner Award (2001 – present)
- 2008 | Hyland Software Partner Advisory Council Member (2008 – present)
- 2009 | Established a partnership with Brainware
- 2010s | Hyland Software Partner Advisory Council Member (2008 – present)
- 2010s | Earned the Hyland Diamond Support Partner Award (2001 – present)
- 2010s | Earned the Hyland Platinum Partner Award (2001 – present)
- 2015 | Established a partnership with OPEX high-speed mailroom scanners
- 2017 | Hyland Software Acquires Perceptive & Brainware
- 2017 | Naviant Acquires CasNet’s Software Division
- 2019 | Established a partnership with Kryon Systems for Robotics Process Automation (RPA) Software
- February 2019 | Earned the Hyland Software Partner of the Year New Awards Categories
- October 2019 | Michael Carr named New President & CEO of Naviant
- Hyland Software Partner Advisory Council Member (2008 – present)
- January | Naviant Acquires DoxTek, Inc.
- February | Hyland Software Partner of the Year Awards
- February | Hyland Software Partner of the Year Awards
- Customer Growth Partner of the Year (2020 & 2021)
- June | Naviant Acquires Continuum Systems
- October | Naviant Acquires NEKO Industries
- February | Hyland Software Partner of the Year Awards
- November | Naviant Acquires Precision Document Imagining (PDI) OnBase Software Customers
- March | Naviant earns Cloud Partner of the Year from Hyland
- April | Naviant Acquires Integrated Data Products (IDP) OnBase Software Customers
- June | Established a partnership with Reveille for managing and monitoring OnBase & ABBYY
- June | Receivedthe Premier Solution Provider distinction from Hyland.