What We Do

Naviant helps companies increase efficiency, gain insights into their business data, and ultimately be more profitable.

For over 35 years, Naviant has provided business process and digital transformation consultation and delivered document management, enterprise content management, and content services solutions. We are a dedicated and creative group of people spread across the U.S. and Canada. We love to work together and work hard for our customers. Your success is our success, and we take that seriously.

Each customer has a unique set of business needs. We focus on improving your processes first. Then, we implement technology to deliver custom and scalable content management and automation solutions.

Naviant is a Platinum Partner with Hyland Software, offering solutions such as OnBase and Brainware. We are also partnered ABBYY Software, a leader in intelligent capture.

Meet Our Leadership Team

Mike Suter

Mike Suter

Owner & Founder
Mike Suter

Mike Suter

Owner & Founder
1986

As the Founder & Owner of Naviant, Mike Suter brings more than 30 years of sales, leadership, and business expertise to the business. Mike’s strong reputation for customer satisfaction has transformed Naviant into a financially sound organization. His belief in innovative processes and technology has helped Naviant grow and serve hundreds of customers nationwide. Mike’s humble attitude and passion for empowering people to grow and succeed, both professionally and personally, has attracted and retained top talent. As a successful family-business owner, Mike believes in everyone having an opportunity to do well for themselves and their families. Mike is also involved in the community and supports many local charitable organizations.

Community Involvement
Mike and his family believe in supporting Big Brothers & Big Sisters of Dane County, Second Harvest Foodbank, The Road Home, Children's Hospital, the Ronald McDonald House, among others. He also enjoys supporting specific causes that his employees are passionate about.
Fun Fact
Mike loves spending quality time with his family, especially family fishing trips to Northern Minnesota and Ontario, Canada. He also enjoys mentoring young people on their career decisions.
Michael Carr

Michael Carr

President & CEO
Michael Carr

Michael Carr

President & CEO
Started in 2007

Michael Carr brings 30+ years of financial and business expertise to the enterprise content management industry. Michael’s vision for growth and success has brought tremendous focus to the Naviant team and culture since he joined in 2007. He has been critical in developing corporate goals and key performance indicators that flow through departments, teams, and individuals to achieve success. His high degree of personal integrity and sincerity has led to his successful leadership. When not at work, Michael enjoys spending time with family, golfing, and of course, rooting for the Iowa State Cyclones.

Community Involvement
Serves on the board of the UW Credit Union and active member of his church
Fun Fact
Enjoys golfing and rooting for the Iowa State Cyclones
Mitchell Suter

Mitchell Suter

Senior VP - Strategy
Mitchell Suter

Mitchell Suter

Senior VP - Strategy
2023

Mitch rejoined the Naviant team in 2023 to focus on the company’s long-term strategy. His background as a software developer and machine learning practitioner gives him a unique perspective on today’s technological landscape, while his twelve years in systematic trading brings an outsider’s perspective to the enterprise content management industry. Mitch has a passion for solving problems and being a member of dynamic teams.

Community Involvement
Education and music have always been at the heart of Mitch’s community involvement and charitable giving. Currently, he and his wife have focused their efforts on their hometown of Chicago, including scholarship funds at Francis W. Parker School and the University of Chicago, and youth musical programming at the People’s School of Music and the Chicago Symphony Orchestra.
Fun Fact
Outside of work, Mitch likes to travel, play tennis, and host friends for barbeques (even in the winter).
Ed Modjeska

Ed Modjeska

Senior VP - Government, Commercial & Healthcare
Ed Modjeska

Ed Modjeska

Senior VP - Government, Commercial & Healthcare
2003

Ed Modjeska brings 25+ years of sales, consulting, and management experience in the technology and enterprise content services industry. Ed’s creativity, passion, and leadership provide clarity to complex and sophisticated solutions. He has been critical in developing a strong, customer-focused sales team culture. Since joining Naviant in 2003, his integrity and experience have directly impacted Naviant’s strong revenue growth, Hyland partnership success, and customer wellness and innovation. When not at work, Ed enjoys spending time with his wife and their two sons, faith-based activities, and traveling.

Community Involvement
Active member of his church with community outreach and worship teams
Fun Fact
Enjoys traveling the world
Mark Miller

Mark Miller

Senior VP - Insurance & Strategic Accounts
Mark Miller

Mark Miller

Senior VP - Insurance & Strategic Accounts
2010

Mark brings 25+ years of professional sales and sales management experience. Mark and his team act as guides on our clients’ journeys towards automation and value-driven solutions that transform organizations. Since 2010, Mark has assisted our clients in recognizing tens of millions of dollars in value. This has had a significant impact on Naviant’s sales growth. In addition to spending time with his family, Mark has a passion for supporting the Second Harvest Foodbank of Southern Wisconsin, golfing and supporting his alma mater, the Wisconsin Badgers.

Community Involvement
Leads Second Harvest Foodbank of Southern Wisconsin Social Media Blitz and fundraiser at Naviant
Fun Fact
Enjoys golfing and rooting for his alma mater, the Wisconsin Badgers
Vince Hanson

Vince Hanson

VP of Federal and Florida State Government Accounts
Vince Hanson

Vince Hanson

VP of Federal and Florida State Government Accounts
2021

Vince Hanson brings over 25 years of leadership experience with enterprise software, professional services integration, and software-as-a-service companies. He is a change agent in recognizing customers’ needs, leading organizations to respond with solutions that drive value, and unifying teams to execute on strategic vision. Vince specializes in integrating low-code platforms to unify mission-critical data.

Community Involvement
For the last decade, Vince and his family volunteered for the Baby DJ program and helped families with economic disadvantage in the Central Florida area during the holiday season.
Fun Fact
Vince has an extensive background in product marketing, having launched technology solutions across the globe in Latin America, Europe, and Asia Pacific.
Greg Albert

Greg Albert

Chief Operating Officer
Greg Albert

Greg Albert

Chief Operating Officer
2019

Greg Albert brings 8+ years of management and technical expertise to the enterprise content management industry. Greg’s focus on providing excellent customer service and team member development has led to the technical team’s growth. He has been critical in developing technical staff, ensuring that the team focuses on achieving their goals. Greg’s passion for employee development, focus on logically working through technical issues, and focus on continual growth have led to his teams’ success.

Community Involvement
Associate Board Member of the Boys & Girls Club and his neighborhood association.
Fun Fact
Outside of work, Greg enjoys spending time renovating his home and rooting for the New York Mets.
Jen Hein

Jen Hein

VP of Marketing
Jen Hein

Jen Hein

VP of Marketing
2003

Jen Hein’s passion for innovation and dedication to pushing the envelope with marketing has helped position Naviant as the #1 Hyland Partner for Marketing Excellence. Jen’s vision for investing in the right marketing strategies and technology that align with sales to deliver a strong customer experience is a key pillar in Naviant’s growth strategy. With 18+ years of experience in B2B marketing, she has built an awesome team of marketers that share those same beliefs on how to gain and retain happy customers… and they have fun doing it! When not at work, Jen loves spending time with her husband and their four amazing children, being outside in nature, and giving out high fives.

Community Involvement
Volunteering with her kids' school, sports, and church events as well as supporting the Road Home of Dane County
Fun Fact
Wrote a children's book with her husband called "Pinky's Big Party"
Tricia Shields

Tricia Shields

Chief Human Resources Officer
Tricia Shields

Tricia Shields

Chief Human Resources Officer
Started in 2008

Tricia Shields brings 20+ years of HR and Technology experience and 15+ years within the Content Services industry. Tricia has automated Naviant’s HR department fully over the past 13 years. In the process, she has proven just how impactful automation can be for not only entire organizations but for individual employees. She is also passionate about creating a company culture that fosters growth and engagement, which has been critical in building Naviant’s exceptional team and success. Outside the office, Tricia enjoys spending time with family and traveling. She also golfs- she was on the first Middleton High School women’s golf team in 1998 and is working to regain those skills!

Community Involvement
Leukemia & Lymphoma Society. Bonnie Goodweiler Scholarship Fund (In Memory of Her Mom – Supporting Working Mothers Who are Completing a Graduate Degree).
Fun Fact
Tricia was the recipient of the highest honor in Girl Scouts – The Gold Award
Jeff Luker

Jeff Luker

Director of Professional and Managed Services
Jeff Luker

Jeff Luker

Director of Professional and Managed Services
2021

Jeff Luker joined the Naviant team in 2021 after working as a manager in healthcare IT since 2012. As manager over the professional services team at Naviant, he brings a passion for customer success, process improvement, and employee growth. He focuses his team on working efficiently and effectively to solve problems and improve outcomes. Outside of work, Jeff loves to golf, grill, and go on hikes with his wife, dog, and 1-year-old daughter.

Community Involvement
Goodman Community Center, Underdog Pet Rescue
Fun Fact
Outside of work, Jeff enjoys hiking with his wife, daughter, and dog, and rooting for the Missouri Tigers!
Cherise Kam

Cherise Kam

Director of Delivery
Cherise Kam

Cherise Kam

Director of Delivery
2022

Cherise Kam brings 8+ years of Project Management and Software Implementation experience to the enterprise content management industry. Cherise’s passion for innovating and creating new processes with her colleagues and customers allows her to positively influence the execution of implementation projects. Since joining the team in 2022, Cherise has reconstructed the Project Management Office (PMO) with a focus on process creation, documentation, and complex problem-solving. As Director of Delivery, she has helped lead the rejuvenation of a profitable division, a collaborative team, and increased customer success. Her thoughtful leadership has fostered an engaged division, and her focus on growing people as individuals has been critical to her team’s development. Her passion is process improvement, bridging the gap on complex topics, embracing change, and enhancing team culture. Outside of work, Cherise enjoys cooking, staying active, traveling the world, anything Disney/Marvel, and spending time with friends and family.

Community Involvement
Volunteers and runs the HOBY Youth Leadership Seminar in Madison, WI. Volunteers and participates with Second Harvest Foodbank of Southern Wisconsin, and serves on the board of her HOA.
Fun Fact
Most of Cherise’s family is split between Hawaii and California, so if you ever need recommendations let her know. She is a Yelp Elite and enjoys visiting and trying any and all kinds of food.
Chris Krause

Chris Krause

VP of Technology Solutions
Chris Krause

Chris Krause

VP of Technology Solutions
2006

Chris Krause brings 25+ years of information technology, consulting, and business expertise to the enterprise content management industry. Before taking this role, Chris built Naviant’s award-winning software support team and led the software implementation team to record growth. Chris’s keen listening skills, sharp troubleshooting, business expertise, and cost-effective solution designs drive bottom-line value for Naviant’s clients. His leadership gives him the ability to create easy-to-manage solution designs that make the complex seem easy while sharing the personal desire for customer success. When not at work, Chris enjoys Wisconsin Badgers sports, boating, and traveling.

Community Involvement
Supports Second Harvest Foodbank, Shelter from the Storm Animal Rescue, and Habitat for Humanity
Fun Fact
Enjoys boating and Wisconsin Badgers Sports
Jason Bruner

Jason Bruner

Chief Financial Officer
Jason Bruner

Jason Bruner

Chief Financial Officer
2018

Jason Bruner brings 10+ years of experience in the accounting and finance industry. Jason’s analytical expertise has helped Naviant to focus on its goals and ultimately achieve them. Additionally, Jason oversees Naviant’s facilities and supports the marketing, sales, and operations teams. Jason is dedicated to helping others realize how to use their strengths best and accomplish beyond their perceived limits. This leadership has led to the success of many. Outside of Naviant, Jason enjoys reading and spending time with his family.

Community Involvement
Participates in community and fundraiser activities such as Second Harvest Foodbank of Southern Wisconsin
Fun Fact
Loves participating in Brazilian Jiu-Jitsu
Suzanne Shea

Suzanne Shea

In-House Corporate Counsel
Suzanne Shea

Suzanne Shea

In-House Corporate Counsel
2023

Naviant Cares

We are a people-focused company with a reputation for exceptional dedication to each customer and employee. In our work, we strive to empower others, and this value extends outside of the office too.

We are committed to positively impacting our communities. Employees have opportunities to make a difference both as a team and as individuals. From company-wide campaigns that support various causes to our donation match program, we believe it’s our corporate responsibility to support of our communities and empower our employees to act.

Here are a few of the ongoing community outreach efforts that we’re most passionate about.

Employee Donation Match Program

We believe in supporting a company culture where employees feel valued for their work and their life passions. The employee donation match program helps us support our employees in their philanthropic endeavors. Through the program, each year, every employee can choose a cause they wish to support financially, and Naviant will match their donation up to $250.

Second Harvest Foodbank of Southern Wisconsin

Second Harvest Foodbank of Southern Wisconsin is a hunger-relief charity organization. They serve Dane County and beyond through its food distribution, promotion of government programs, and hunger awareness education efforts.

For the past 15+ years, Naviant has led an annual fundraising campaign to support Second Harvest Foodbank of Southern Wisconsin. Each year, we find creative, engaging ways to campaign, from company-wide game days and silent auctions to donation matches and participating in the annual food item “Sort-A-Thon.” As of the fall of 2019, we’re proud to have funded 194,631 meals to benefit hungry families of Southern Wisconsin.

Boys & Girls Club of Dane County

Our headquarters in Verona, WI is proud to be a part of the very active Dane County community. One shining star that works hard to make a difference in thousands of young lives within the community each year is Boys & Girls Club of Dane County.

We are dedicated to supporting this impactful presence in our community through financial and material donations throughout the year. We also look forward to sponsoring, campaigning for, and participating in the annual Biking for Bright Futures bike ride held each summer.

Work For Us

We are always looking for people to join our high-performance culture and proven team of professionals. As an industry leader in Enterprise Content Management solutions, Naviant enjoys an excellent track record of building long-term, high-level relationships with market-leading companies in a variety of industry sectors.

Careers at Naviant
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