Intelligent Document Processing (IDP)

Intelligent Document Processing

Intelligence lives within your documents. Unlock their potential to power processes with Intelligent Document Processing solutions that enable decision-making.

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Intelligent document processing (IDP) uses AI to transform the way organizations manage their documents, helping them achieve increases in employee productivity, faster reporting, and straight-through document processing. This way, you enjoy smoother, faster operations with more time and resources to devote to strategic tasks.

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What Is Intelligent Document Processing?

IDP uses AI and machine learning to automatically extract, organize, and process data from various document types. IDP is next-level document processing that understands the context and meaning of information and converts unstructured and semi-structured data from multiple sources into actionable information.

Naviant’s team came in, workshopped with our leadership, and began working towards implementing both IDP solutions.

“Naviant’s team came in, workshopped with our leadership, and began working towards implementing both IDP solutions.”

Senior System Business Analyst

Healthcare Customer

Why Intelligent Document Processing

Say Goodbye to Manual Data Entry

More than 80% of critical information is trapped inside unstructured and unmanaged documents. Unlock it with Intelligent document processing (IDP) technology.

IDP uses artificial intelligence to reduce manual effort and automatically extract unstructured and semi-unstructured data from various document types such as invoices, contracts, EOBs, claims, and forms.

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Reduce Processing Times

Intelligent data capture automatically extracts information from your documents, freeing your team from time-consuming manual document processing.

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Improve Accuracy

Minimize the risk of human error with advanced technology that combines AI, optical character recognition, and machine learning.

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Empowers Efficiency

Investing in IDP for key processes offers you a quick ROI, allowing you to scale as your business grows, and empowers staff to reimagine how they work.

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Improve Compliance & Security

Automated workflows ensure audit trails are maintained, and complex documents and sensitive information are handled securely.

How to Use It

Drive Innovation, No Matter The Task

Intelligent document processing has wide-reaching applications across departments and industries. By digitizing paper documents and extracting valuable actionable data, this powerful technology drives efficiency, enables better faster decision-making, and supports intelligent automation initiatives.

Application Departments and Industries

  • Finance and Accounting
  • Human Resources
  • Legal and Compliance
  • Contact Center
  • Information Technology
  • Quality Assurance
  • Industry Use Cases

Finance and Accounting

  • Invoice processing
  • Vendor management
  • Purchase order matching
  • Fraud detection
  • Audit preparation
  • Bank statement reconciliation

Human Resources

  • Resume screening
  • Employee onboarding
  • Performance reviews
  • Payroll documentation
  • Compliance reporting
  • Training records management

Legal and Compliance

  • Contract management
  • Regulatory filing management
  • Policy documentation
  • Legal case records
  • Compliance audit reports
  • E-discovery

Contact Center

  • Customer inquiry processing
  • Feedback analysis
  • Support ticket management
  • Call transcripts analysis
  • Service level agreement (SLA) documentation
  • Complaint handling

Information Technology

  • IT Asset management
  • Incident reports
  • Change management documentation
  • Compliance and audit reports
  • Service level agreements (SLAs)
  • System logs analysis

Quality Assurance

  • Compliance document processing
  • Product testing reports
  • Inspection records management
  • Defect analysis reports
  • Regulatory documentation
  • Supplier quality assessments

Industry Use Cases

  • Loan and mortgage processing
  • Claims processing
  • EOB processing
  • Shipping and inventory management
  • Sales and distribution
  • Tax and compliance
  • Public records management
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Deep Industry Expertise

Automate Repetitive Tasks, Whatever Your Industry

Our deep expertise helps us build solutions that automate your most time-consuming tasks. We combine Intelligent Document Processing (IDP) with powerful automation tools to handle all your documents – from invoices to emails – with precision and speed. This frees your teams to focus on work that truly matters.

Learn More About Our Solutions

Customer Stories

Every Success Story Starts With a Vision

Our customers inspire us every day. It’s our privilege to help them achieve their goals and reimagine what’s possible.

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Naviant had an expert who was knowledgeable in both tools we needed.

“Naviant had an expert who was knowledgeable in both tools we needed. This was a unique combination of skills that significantly contributed to their selection.”

Customer Success Director, BPO Customer

Naviant won the RFP because they had a diverse range of offerings and deep expertise in those specific offerings.

“Naviant won the RFP because they had a diverse range of offerings and deep expertise in those specific offerings. They had an expert who was knowledgeable in both tools. Having this expert was beneficial for me as a product manager, as they could provide guidance on the feasibility of feature requirements or enhancements.”

Senior Product Manager

Government Customer

Technologies

Combine Technologies for Tailored Solutions

We solve complex challenges by finding the right combination of tools – sometimes in unexpected ways. Our blend of technologies, from IDP to automation platforms, lets us build solutions that go beyond the obvious answers. Together, we explore all possibilities to create a custom mix that fits your needs.

Learn More About Our Technologies

Featured Technologies:

Enterprise Content Management

Harness the power of an ECM solution to connect your content and data to the core processes and systems that power your business.

Artificial Intelligence (AI)

Artificial intelligence (AI) lets systems continually learn from data and identify patterns to enable smarter decisions with very little human intervention.

Workflow Automation

Use configurable workflows to automate tasks, route documents, and manage processes with built-in rules and custom forms.

Naviant Blog

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Experience the Future of Work Today

Tell us about your organization’s goals and we’ll create a unique solution that matches your needs. It’s time to take the first step.

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