Process & Task Mining
Unlock Hidden Insights with Process & Task Mining

Harness the power of AI-driven process mining to visualize, analyze, and optimize your business processes, driving efficiency and uncovering opportunities for growth.

Get More Out of Your Processes

The more complex the process, the more the benefits add up.

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What is Process Mining?

Process mining lets you discover and visualize your processes by analyzing your data and desktop user interactions. This process produces detailed insights that reveal your top opportunities for process optimization while enabling real-time process monitoring and predictions. Process mining aims to improve an entire process.

What is Task Mining?

Task mining focuses on the steps and actions within each task within a process, helping you improve efficiency and performance at the human task level.

How Do They Work Together?

Process and task mining work together to enable you to track efficiency and see how work can be improved. Process mining focuses on end-to-end process optimization, whereas task mining focuses on the individual tasks that ladder up to that larger process. They also differ in the types of data they utilize for their analysis. Task mining uses desktop user interaction data like activity logs or screen recordings, while process mining uses system event logs.

Naviant has been working to add a significant amount of automation beyond out-of-the-box capabilities.

“Naviant is really pushing the boundaries of our software solution. Creating a highly-customized solution unique to their customer. One of our customers had needs beyond what we could provide, particularly deep in the code. Naviant has been working to add a significant amount of automation beyond out-of-the-box capabilities.”

Customer Success Director

Commercial Customer

Why Process & Task Mining

Achieve Data-Driven Process Improvement

Process mining technology helps organizations understand, monitor, and optimize their processes with great precision and accuracy. It’s a game-changer for organizations that aim to foster a culture that embraces data and makes data-driven decisions down to the last detail.

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Enhanced Operational Efficiency

When you can visualize your business processes end-to-end and analyze them, you can identify inefficiencies and bottlenecks, leading to streamlined workflows and improved productivity.

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Data-Driven Decision Making

Process mining offers real-time insights into your process’ performance, which lets you make more informed decisions based on accurate, unbiased data.

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Predict Future Outcomes

Process mining’s predictive analytics capabilities let you forecast future outcomes and proactively address potential issues, reducing risk and optimizing process performance.

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Stronger Compliance Management

By building models of ideal processes and setting up alerts for deviations, you can enhance compliance and prevent recurring issues.

Core Capabilities

Gain Unparalleled Business Insights with Process Mining

By harnessing the power of AI-driven analysis through process mining and task mining, you can visualize, optimize, and predict future outcomes for your processes, driving efficiency, uncovering hidden bottlenecks that the human eye would otherwise miss, and revealing targeted opportunities for growth.

Core Capabilities

  • Process Discovery
  • Process Analysis
  • Process Monitoring
  • Process Prediction
  • Process Simulation
  • Task Mining

Process Discovery

Get full visibility into your workflows to discover hidden opportunities for improvement.

  • Collect session logs from user interaction without intrusion or disruption to identify the reality of processes, including key variations and inefficiencies
  • Visualize your entire process flow end to end, providing a comprehensive understanding of how your operations truly function
  • Build a backlog of improvement ideas
    Ensure that processes are optimized before implementation

Process Analysis

Understand how your processes really behave as-is and identify your ideal opportunities for optimization.

  • Analyze real-time process execution and performance to understand how your processes function and why
  • Identify bottlenecks and inefficiencies
  • Generate actionable insights for process improvement
  • Target the highest value improvement opportunities with precision

Process Monitoring

Track your processes in real time to access continuous performance insights and prevent deviations.

  • Monitor your processes’ ongoing performance in real-time
  • Track process execution as it occurs
  • Set customized process alerts for deviations
  • Avoid process deviations for better compliance

Process Prediction

Machine learning technology lets you predict future outcomes and optimize your processes accordingly.

  • Boost your operational efficiency proactively and accurately
  • Identify potential problems before they occur
  • Formulate solutions to address process deviations
  • Save time, money, and resources using predictive analytics

Process Simulation

Put your process improvement ideas into simulated action before committing to implementing them. This way, you can evaluate their impact and make changes to ensure their success.

  • Optimize your process improvement ideas before implementing them
  • Provide your implementation teams with informed, tested decisions
  • Reduce lengthy trial-and-error cycles and the financial risks associated with it
  • Maintain business continuity with minimal disruptions during process improvement implementations

Task Mining

Observe your employees on their desktops as they complete tasks to determine how processes are really completed and use AI to find top optimization opportunities.

  • Capture the true reality of how processes are completed instead of relying on human estimations and how processes are supposed to run
  • Discover task variations, repetition, and inefficiency within processes.
  • Link desktop behavior with process details
  • Gain ideas to resolve the uncovered issues
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Deep Industry Expertise

Streamline Your Processes, Whatever Your Industry

Our extensive process optimization experience enables us to guide you through the discovery process and beyond, uncovering your ideal opportunities for improvement and growth. Then, to make your plans a reality, we create customized solutions for you using advanced technologies and integrate them with your existing systems to solve the problems that are unique to your organization and ensure secure, efficient, and seamless handling of all your content.

Learn More About Our Solutions

Technologies

Combine Technologies for Tailored Solutions

We solve complex challenges by finding the right combination of tools – sometimes in unexpected ways. Our blend of technologies, from process mining to automation platforms, lets us build solutions that go beyond the obvious answers. Together, we explore all possibilities to create a custom mix that fits your needs.

Learn More About Our Technologies

Featured Technologies:

Business Orchestration

Business orchestration streamlines business operations by automating and orchestrating end-to-end processes and systems, bringing enterprise connectivity, efficiency, and access to advanced analytics.

Artificial Intelligence (AI)

Harness AI and ML's data analysis capabilities to tap into intelligence with technologies that continuously learn from data, identify patterns, and help you make smarter decisions faster.

Process Orchestration

Achieve seamless coordination and comprehensive automation of your business processes at a granular level with process orchestration, including processes with complex logic and a diverse range of endpoints.

Naviant Blog

More on Process Mining

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