Reimagine Work with Intelligent Automation
We help organizations deliver exceptional outcomes with our deep process expertise and tailored solutions that harness intelligence and unlock end-to-end automation.
Customers That Trust Us
Where Process Meets Possibility
As your trusted partner in intelligent automation, we meet you where you are with solutions that help turn your complex business problems into exceptional achievements. We help you simplify your operations with automated solutions, strategic advice, and business processes that scale to meet your needs. Our customer success stories speak to our relentless pursuit for customer satisfaction. Together, let’s unlock your potential.
Refuse Average. Realize Value Today. Transform Your Tomorrow.
Deep Industry Experience
We know what excellence looks like in your industry. Our deep end-market experience, integration expertise, and process mastery empower you to unlock value and insights at every stage.
We Scale to Meet Your Needs
Best Partner, Best People
We Meet You Where You Are
There is no question in my mind that without ECM, we certainly wouldn’t be where we are today.
And that is completely different from where we were 10 years ago. I think we are poised well for the future because of what we have been able to accomplish with ECM.
Joseph Malecki
Developer III, Utica National Insurance Group
Industries & Departments
Transform Work by Harnessing Intelligence
Your industry faces real challenges – from rising costs and complex regulations to security risks, growing data burdens, and customer demands. Our intelligent automation solutions address these needs by streamlining key processes across your organization for unrivaled end-to-end automation. We build tailored solutions from our breadth of technologies to meet your organization’s automation needs today and prepare you for tomorrow. We listen to your needs, understand your processes, workflows, and problems, and build solutions that empower your teams to solve complex problems and work more efficiently to outstanding results.
See How Your Department Can Automate Success:
Government
The struggle is real. Government agencies know they need to modernize, but face complex regulations and budget constraints. Let us be your guide with our proven track record of helping all levels of government do more with less.
Commercial
Improve back office operations from the warehouse floor to the customer door. Our end-to-end automation solutions and expertise will drive innovation and operational excellence to transform your business for a better tomorrow.
Healthcare Payer
Modernize payer operations to accelerate claims processing and enhance member experience. Our solutions and healthcare payer expertise helps you solve complex problems and drive measurable results so you can focus on member satisfaction.
Healthcare Provider
Transform the way your patients experience healthcare by enhancing administrative and clinical workflows. Our digital workers and agents work alongside your experts to handle repetitive tasks, allowing staff to focus on delivering exceptional patient care.
Insurance
Modernize your insurance organization with Intelligent Automation. Transform claims and underwriting processing, increase customer satisfaction, and meet compliance demands with AI-powered solutions that harness intelligence and unlock value.
Business Process Outsourcing
Balance customer demands and scale operations without adding headcount. By streamlining mailroom operations, optimizing key processes, and increasing efficiency, BPOs can deliver higher-quality services and improve customer satisfaction.
Technologies
Building The Bridge Between Now And Next
We accelerate your vision by building solutions with the right mix of technologies and business process expertise to deliver practical, complete end-to-end automation solutions that harness intelligence. Our technical team excels at building and innovating, driven by a passion for achieving lasting success.
Featured Technologies
Agentic Automation
Combines digital agents, automation, and people to autonomously solve complex problems and workflows with minimal human oversight.
Artificial Intelligence (AI)
Artificial intelligence (AI) lets systems continually learn from data and identify patterns to enable smarter decisions with very little human intervention.
Enterprise Content Management (ECM)
Harness the power of an ECM solution to connect your content and data to the core processes and systems that power your business.
Services
Focused on Maximizing Your Success
Navigating advancements in AI and automation technologies can be difficult on your own. As business process and technology consultants with deep knowledge, we help guide your business confidently into the future so you can drive innovation.
Advise
Naviant’s automation consulting services help you find your path forward by offering strategic advice and designing innovative solutions tailored to your needs.
Deliver
Naviant's comprehensive delivery services help you implement advanced automation, AI, and data technology solutions across your organization.
Operate
Naviant’s managed services offerings optimize your automations with service options that meet your solution management, monitoring, testing, and production needs.
Support
Naviant’s support services offer prompt and friendly resolutions to any issues you may encounter, ongoing training resources, and system wellness check-ins.
Power Your Business with a Process-First Approach
Your vision is our priority. We start by understanding your goals and discovering the right path forward together. This collaborative approach helps us design solutions that automate the highest-impact processes and tasks, drive operational excellence, and build lasting success.
The project team at Naviant was a pleasure to work with. I was impressed with the detailed requirements gathering sessions that were held.
and how quickly any issues found during development and testing were addressed. The migration to production was seamless and the team was there to handle any post go-live problems that we had.”
Brian Tully
Systems Administrator II, ITS, Rockland County
Our Partners Help Us Provide the Perfect Solution
Every successful project hinges on choosing technologies that are the right fit for your unique organization. At Naviant, we understand that there’s no “one size fits all” technology that will satisfy the needs of every organization. That’s why we partner with industry leaders in intelligent automation, intelligent document processing, and data management recognized among the leaders of Gartner® Magic Quadrant™, The Forrester Wave™, and Everest Group’s PEAK Matrix®. With these partnerships, we offer a wide range of technologies to choose from to build your ideal, customized solution.
See what Customers are Saying
I think the biggest surprise came when the Naviant team came and started talking to us about the design. They’d ask what our pain points were – if we had any wish in the world, what would we change – and 90 to 100 percent of the time, they’d come back with a solution.
Shella Bechmann
VP of Operational Claims, WPS Health Insurance
Naviant is a great company to partner with. They offer an industry-leading consulting group and an outstanding customer service team.
Joe Hill
Director of Business Workflow Solutions, Optum
- Blog
- Enterprise Content Management (ECM)
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- Agentic Automation, Artificial Intelligence (AI), Press Release, Robotic Process Automation (RPA)
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- Enterprise Content Management (ECM)
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- Change Management, Intelligent Automation
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Experience the Future of Work Today
Tell us about your organization’s goals and we’ll create tailored solutions to meet your needs. It’s time to take the first step.
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