You have wisely purchased an ECM solution for your business and invested the time to organize your document types and user rights. Once your documents start flowing into the system, the keyword types (also known as index values) will play a critical role in determining how quickly you can locate a specific document or document set. The trick is finding the best balance of how many and of what kind.
Jennifer (aka Pixie) has over 20 years of experience in the Information Technology field, which includes 13+ years of Systems Administration and 15+ years of developing and implementing technical documentation and training. She has extensive experience with OnBase, SQL, and a firm foundation in computer science. Despite this, she considers herself a well-adjusted nerd with hobbies including gardening (poorly), archery, and knitting in public.