Content Composer by Hyland is a complete customer communications management (CCM) solution. It creates and manages personalized communications and omnichannel delivery, which allows it to help organizations raise engagement with external parties. Hyland designed Content Composer to integrate with enterprise applications and office productivity software. It features a powerful set of tools for the creation, distribution, and management of content. These tools allow you to improve your efficiency, productivity, and consistency across the board with your communication efforts

To name a few of the benefits that come with implementing Content Composer by Hyland:

  • Improve your customer engagement with Content Composer through timely, personalized communications that are specially designed for each customer’s preferred format and device. This makes it easy to meet your customers’ unique demands and deliver the level of high-quality service they deserve.
  • Content Composer consolidates your communication applications by providing a single, enterprise-ready tool that can manage high-output volumes, complex document formats, and omnichannel delivery.
  • You can promote your data integrity as Content Composer pulls information values directly from multiple systems, eliminating errors and leveraging the most up-to-date information from the primary source.
  • Ease the burden on your administrative staff by decentralizing template authoring, editing, and allowing business units to participate in the creation of their messaging.
  • Content Composer can support the creation of communications with direct integration with core business systems and familiar screens. This provides excellent communication that remains in-context.

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