Robotics Process Automation (RPA) | The Digital Workforce

Hyland’s RPA offering,  OnBase Task Automator, accelerates digital processes by automating manual and repetitive tasks, freeing knowledge workers to spend time on activities most valuable to the organization. By creating a digital workforce, Task Automator performs clicks and keystrokes faster and more accurately than humanly possible. Integration between business systems is simplified, eliminating screen switching and duplicate data entry. Configuration is low to no-code for a quick implementation and easy maintenance.

Task Automator learns by recording how human users perform a repetitive process, and then leverages a digital user (aka, a “robot”) to perform the process going forward. This RPA capability extends the OnBase platform’s suite of integration and process automation tools like Workflow and Application Enabler, adding Process Storyboards for automating tasks across 3rd-party applications.

By creating a digital workforce, Task Automator:

  • Increases process efficiency and accuracy: A digital workforce (aka, a robot) can perform clicks and keystrokes faster and more accurately than a human, without getting tired or needing to multitask or prioritize activities.
  • Improves information security and compliance: Accessing and processing sensitive data without human involvement reduces the risk of exposure and enables defensible audit trails and chain of custody.
  • Improves human capital utilization: Moving employees from the repetitive and unexciting tasks to higher-value business activities can help improve engagement and reduce employee churn.

Task Automator works at the level of the user interface, simplifying integration between systems, and requiring low to no-code configuration. This allows business groups the agility to easily deploy new “digital workers” (aka robots) as business needs evolve, and also frees up IT resources for more demanding initiatives.

How are OnBase Clients Using RPA

Imagine the possibilities. Here is how one OnBase client described how they are leveraging Hyland’s RPA solution, Task Automator, in their business. “Some of the systems that we integrate with are legacy applications that we don’t want to invest development dollars in, so RPA helps us to integrate with those systems” in a cost-effective way.

Reach out to us today to see how RPA technology can benefit your business.