Managing Public Records Requests
Today, people expect almost instant results. Combine this expectation with the volume of constituent and media-led Freedom of Information Act (FOIA) requests. You must upgrade your public records request processes to be successful and keep your sanity.
Public records management software connects you to all the necessary information you need to fulfill a request. It does this by first storing all your documents and data (physical and electronic) in a single digital location. With your information in one place you can swiftly search for records and deliver results, even digitally. Your constituents simply place their request online (or via paper). The solution compiles the documents and posts them to an online portal for fast, efficient delivery.
From requests, tracking, approvals, redaction, and fulfillment, public records request management software alleviates frustration. Allowing you to deliver better results faster.