Release of Information Document Management ECM Solutions

In order to complete release-of-information requests, hospital staff must log into multiple clinical systems to locate all of the different parts of the patient record. At its simplest, this is a cumbersome and time-consuming process. At its worst, there are risks that the ROI clerk may inadvertently overlook or miss a key part of the patient record.

OnBase enterprise content management (ECM) solution for release of information helps HIM departments fulfill ROI requests quickly and accurately, providing them with:

  • A single interface for a complete patient record
  • Automated letter and invoice creation
  • Reports on what, when, and to whom a release was provided—with a complete audit trail of all interactions
  • Multiple methods of delivery, including print, export to CD/DVD, and encryption