ABC Supply Co., Inc., the largest wholesale distributor of roofing and other select exterior and interior building products in North America, was awarded the 2025 Innovation Award by Naviant this morning at Reimagine. This award recognizes ABC Supply for its highly successful, innovative uses of intelligent automation technology to achieve back-office excellence and improve its contractor experience with results like:
- 57% reduction in the accounts payable process time
- 61% reduction in accounts receivable process time
- Scaled back technology sprawl and back office to support growth
- Established a fleet maintenance program
- Strengthened compliance and company communications within HR
- Improved client segmentation
- Reduced reliance on paper
Behind these impressive gains is ABC Supply’s drive to improve the contractor experience and gradually expand intelligent automation across the enterprise to achieve end-to-end hyperautomation. Since 1982, ABC Supply has been committed to providing outstanding experiences to the contractors it serves, with an emphasis on tailored service, education, and as much face-to-face time as possible.
Over the decades, this mission has been supported by ABC Supply’s consistent efforts to innovate new ways to use technology to solve challenges and optimize processes from one department to the next, most notably in accounts payable, accounts receivable, and HR records management.
On the difference these technologies have made, Michael Kaechele, VP of IT Strategy and Planning at ABC Supply, said, “Our collaboration with Naviant has enhanced efficiency across the business, enabling us to modernize and future-proof our operations while staying focused on what matters most: delivering an exceptional experience for our contractors.”
“We are very excited to be awarding the 2025 Innovation Award to ABC Supply in recognition of their continued proven ability to find new ways to utilize and optimize their processes using intelligent automation technology,” said Michael Carr, President & CEO of Naviant. “Naviant is proud to support ABC Supply’s continued initiatives and sees them as an exceptional example of intelligent automation excellence and strategic partnership to inspire all organizations striving for innovative change.”
Looking forward, ABC Supply plans to use this technology to improve processes like real estate management and legal contracting and develop portal access for contractors, further supporting its mission of providing outstanding contractor experiences.
About the Innovation Award
The Innovation Award’s criteria are based on how technology has changed the way the organization does business, the return on investment, and the extent to which the organization is using it to meet broader organizational goals. Additionally, the award’s criteria consider the level of innovation and creativity present in the organization’s development, use, and vision for the solution.
About Naviant
Naviant is a nationally recognized intelligent automation solutions integrator and business process consulting organization with over 35 years of experience. Beyond just being a top AP automation provider, we help our clients do more with less by using technology to streamline processes and gain visibility into the data they need to make better decisions.
Our “process-first” approach emphasizes the importance of process improvement before implementing technology solutions such as OnBase, Brainware, the ABBYY intelligent capture platform, and Hyland RPA. We also offer flexible Managed IT Services, where our team of experts can manage, enhance, or expand our clients’ OnBase or ABBYY solutions.
We are proud to be a top-tier partner for Hyland’s OnBase, a single enterprise information platform for managing content, processes, and cases. OnBase combines ECM, case management, business process management (BPM), records management, compliance, and capture functionality on a single platform. To learn more about Naviant, please visit naviant.com. Process focus. Excellence.
About ABC Supply
ABC Supply Co., Inc. is the largest wholesale distributor of roofing and other select exterior and interior building products in North America. Since its founding in 1982, ABC Supply’s sole focus has been serving professional contractors and “making it easy” for them to do their jobs by offering the products, support and services they need — including myABCsupply, which allows them to place material orders and manage their account details from anywhere.
ABC Supply is a 19-time Gallup Exceptional Workplace Award winner and is committed to hiring military veterans. The company also received the 2025 NAW Distributors Award, recognizing its industry leadership, community engagement and commitment to innovation.
Headquartered in Beloit, Wisconsin, ABC Supply has over 1,000 locations across the U.S. and Canada. More information is available at www.abcsupply.com. Contractors can find resources for growing and improving their businesses on ABC Supply’s blog and the company’s LinkedIn page.
