Network latency issues can present a frustrating challenge for administrators, especially when the symptoms come and go seemingly at random or affect some users and not others. If you are using Distributed Disk Services to protect your disk group files, this can result in timeouts and platter management errors for users trying to add or retrieve documents in OnBase.
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About Jennifer Siegel
Jennifer (aka Pixie), OCI, OCWE, OCWV, has over 20 years of experience in the Information Technology field, which includes 13 years of Systems Administration, 15 years of developing and implementing technical documentation and training, and 10 years supporting OnBase deployments. She has extensive experience with SQL and a firm foundation in computer science. Despite this, she considers herself a well-adjusted nerd with hobbies including archery and knitting in public.
Network latency issues can present a frustrating challenge for administrators, especially when the symptoms come and go seemingly at random or affect some users and not others. If you are using Distributed Disk Services to protect your disk group files, this can result in timeouts and platter management errors for users trying to add or retrieve documents in OnBase.