January 21, 2026
Accomplished enterprise technology leader promoted to oversee sales strategy and go-to-market vertical efforts
Naviant, a recognized leader in intelligent automation and AI process consulting dedicated to helping organizations across healthcare, government, insurance, and commercial sectors reimagine work, today announced the promotion of Bob Dunn to Chief Sales Officer (CSO). Dunn brings over 35 years of leadership experience in technology solutions and enterprise services, with deep expertise in building high-performing teams, scaling go-to-market operations, and guiding organizations through transformational growth.
As CSO, Dunn will lead Naviant’s revenue and sales strategy to help clients harness intelligent automation and data-driven insights. He will oversee all of the company’s sales efforts, specifically leading Go-To-Market (GTM) vertical efforts to support the company’s continued growth and deliver superior customer experiences.
“I’m excited to announce that Bob Dunn has agreed to take on the Chief Sales Officer role,” said Michael Carr, Naviant President & CEO. “He will oversee our sales efforts, including leading our GTM vertical efforts. Bob’s proven track record and systematic approach to the revenue supply chain align perfectly with our mission to deliver operational excellence and help organizations solve their most complex challenges.”
Dunn steps into the executive leadership team having most recently served as SVP of Strategic Sales at Naviant. Prior to joining Naviant, he held several senior leadership positions at other B2B technology companies.
“I am honored to take on this role with Naviant and with some of the most experienced professionals in our industry,” said Bob Dunn, CSO of Naviant. “Naviant’s capabilities in intelligent automation address fundamental operational challenges, and I look forward to continuing to work with the entire team in achieving and surpassing our short and long-term growth objectives. I am committed to expanding what leaders and organizations believe is possible, blending strategic rigor with practical execution to create lasting impact”.
Throughout his career, Dunn has demonstrated expertise in partnering with leadership teams, from early-stage firms to Fortune 500 organizations, to drive sustainable revenue growth and enterprise value. He is known for a systematic approach that aligns corporate strategy, product and solutions, marketing, sales, and customer success to deliver exceptional outcomes and optimize customer success strategies.
About Naviant
Naviant, a recognized leader in intelligent automation and AI process consulting, helps organizations reimagine work. With their deep industry expertise and tailored solutions, Naviant solves complex problems by harnessing intelligence and unlocking end-to-end automation. As their customer’s most trusted partner in automation, Naviant has over 35 years of experience delivering exceptional business outcomes. With a process-first approach, Naviant focuses on simplifying business operations prior to implementing technology. Their comprehensive suite of automation solutions includes artificial intelligence (AI), agentic AI, intelligent document processing (IDP), enterprise content management (ECM), business and process orchestration, content portals, process and task mining, and robotic process automation (RPA). Naviant’s flexible Managed Services empowers customers to focus on their business, while allowing Naviant to manage, enhance, or scale their automation solutions as needed.
For more information about Naviant, please visit naviant.com.
