Are your PDF documents opening in Adobe outside of OnBase when you would like them to open in OnBase Unity Viewer?  A browser plug-in may be causing the issue and if that is the case it is easy to resolve.  

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About Jen

Jennifer has over 20 years of experience in the Information Technology field, which includes years of Systems Administration and Support within several different industries. She has extensive experience with OnBase, Brainware, Kofax, and SQL. When she is not supporting technology, she enjoys spending time with her two children, playing golf, and attending sporting events.