By now, you’re probably aware of what process orchestration is and what it can accomplish, at least on the surface level.

But how would it affect your users, customers, key stakeholders, IT team, and most importantly, you?

Understanding these perspectives will go a long way in helping you decide if this technology is worth your pursuit. And if that answer is “yes,” knowing exactly how process orchestration will benefit various parties around your organization (especially key stakeholders) will help you draw up a far more effective and persuasive proposal.

This blog will break down the advantages of process orchestration from various perspectives, making the role and benefits of process orchestration as clear as day.

What are the Benefits of Process Orchestration

What are the Benefits of Process Orchestration: From 5 Perspectives

1. How Process Orchestration Benefits the IT Team

Eliminates IT Sprawl

Managing a myriad of SaaS products and legacy systems can be a daunting task for IT teams, consuming a great deal of their energy and work days.

Process orchestration can restore that time back into IT teams days by simplifying the entire situation. It integrates your disparate systems, reducing complexity and boosting efficiency along the way.

This way, IT staff can redirect their time to more enjoyable, strategic initiatives rather than getting bogged down by maintenance and integration challenges. And in addition to all of this saved time, you enjoy a lower risk of errors and inconsistencies that come with managing multiple systems independently.

Benefit from New Technologies Seamlessly

Typically, IT departments are tasked with implementing new technologies, which is no easy task, especially when it comes to ensuring every piece will integrate.

Process orchestration can help ensure that these new tools can be seamlessly integrated into existing workflows, minimizing disruptions and accelerating adoption along the way.

As a result, IT teams can stay agile and respond to emerging technological trends with fewer hurdles ahead of them that their competition is still likely trying to jump over – Talk about a competitive edge.

2. How Process Orchestration Benefits Business Leaders

The More You Scale, the Bigger the Impact

One of the top priorities of business leaders is to promote growth and scalability organization wide.

Process orchestration offers a robust framework that is designed to grow alongside the organization. The more new systems and processes you introduce into the mix, the stronger your tech stack gets.

And it does so with ease, as this technology makes it easy to seamlessly integrate each one into the broader ecosystem, and this supports continuous expansion without compromising efficiency. It can truly be an organization’s secret weapon when it comes to entering new markets or launching new offerings.

Boosts Process Efficiency

Another one of your business leaders’ top concerns is efficiency, as it’s such a key driver of business success.

Fortunately, process mining is highly skilled at eliminating bottlenecks so organizations can reach their goals effectively. Process orchestration can identify optimization opportunities, making it easier and faster to make continuous improvements overtime. It even allows business leaders to see tangible benefits in terms of faster turnaround times, cost savings, and better productivity, all of which contribute to a healthier bottom line.

3. How Process Orchestration Benefits Employees

Connected Systems Provide Better Experiences

Few employees are excited to tend to long lists of manual tasks every day.

That’s why process orchestration can be such a game changer for them. This technology it is highly effective at streamlining workflows, automating tedious manual tasks so employees can instead spend time on more strategic activities.

This not only means that more work is completed overall, but it enhances job satisfaction as employees can work more efficiently, effectively, and on more overall enjoyable work. It also makes the nature of the employees work less frustrating, because process orchestration gives them access to accurate, up-to-date information, reducing errors, preventing them from needing to go on long “wild goose chases” to find certain data, and helping them make better decisions.

Simplifies the Auditing Process

Many employees find compliance and auditing to be time consuming and stressful parts of their jobs.

With process orchestration, you can standardize and centralize all of your processes, making it far easier to track and document activities for when you need to refer back to them. As a result, the employees who had to tediously track compliance activities, will instead get to focus on other critical tasks. And even further, when you have a clear, organized audit trail, it helps your employees quickly address any compliance issues that might come their way, ensuring that your organization stays in good standing with regulatory bodies at all times. It’s true peace of mind.

4. How Process Orchestration Benefits Customers

Connected Systems Provide Better Experiences

Today’s customer expects fast, seamless service without slow turnaround times or errors to stress them out. And an increasing number of customers are becoming accustomed to highly personalized experiences, too.

Process orchestration ensures that all of your systems are connected and consistent with one another and that all of your processes are optimized. This leads to faster, more accurate service delivery and extra time to devote to personalizing interactions. And the way the customer sees it, they get faster response times than ever and a more frictionless experience, which is likely to lead to higher overall satisfaction, which fosters loyalty too.

5. How Process Orchestration Benefits Operations

Eliminates IT Sprawl

We’ve already discussed how The IT team can benefit from process orchestration’s elimination of IT sprawl, but it can be a huge lifesaver for your operations team as well.

Having a unified system that connects all your technologies and data sources together means fewer disruptions for them to worry about and smoother overall operations. And that’s exactly what process orchestration can provide.

As a result, your operations team can focus on optimizing processes, which process orchestration can aid in as well, and on improving performance. There’s no doubt that these kinds of tasks are far more enjoyable, fulfilling, and motivating than having to deal with the challenges that come with system integration and maintenance.

Boosts Process Efficiency

As we touched on before, process orchestration can also help tremendously with continuous process improvement, which is a high priority for operations. This technology makes it easy to optimize existing processes and automate new ones, resulting in significant efficiency gains. Essentially, operations teams can achieve more progress with less effort, ensuring that their operations are running at peak efficiency so they can deliver better results.