Services
Business Process Consulting For Real Results

From advisory to delivery and operation, we have service solutions for every step of your automation journey to help you profoundly reimagine the way you work.

Flexible Managed Services Meet You Where You Are

When your team feels stretched too thin, we step in as your trusted technology partner to manage your Intelligent Automation solutions and other vital systems with care and precision. Our experts become an extension of your team, uncovering hidden opportunities for process improvement while flexibly adapting our support as your organization evolves. We’re here to help your team so you can focus on your core business operations and growth. You can bundle any of our service offerings to create a tailored experience that meets your needs now and into the future.

Customer Retention
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Preferred Partner
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Discover the Unwavering Trust That Sets Us Apart

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Deep Industry Experience

We know what excellence looks like in your industry. Our deep end-market experience, integration expertise, and process mastery empower you to unlock value and insights at every stage.

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We Scale to Meet Your Needs

We understand that your needs will change over time. Our broad set of flexible service offerings allows us to scale resources when and where you need it to help you meet your automation goals.

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Best Partner, Best People,

We earn your trust with unrivaled customer success stories, an award-winning reputation with key technology partners, and the best people who truly care about you.

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We Meet You Where You Are

We listen to your needs, understand your “why” and guide you through your unique transformation journey. At every stage, we are here for you when and where you need us.

Managed services allowed us to utilize our tech stack more efficiently.

“Naviant’s broad range of services from implementation and integration to managed services allowed us to utilize our tech stack more efficiently.”

IT Director

State Government Customer

Services

Tailored Services For Your Business Needs

Navigating AI and automation technologies requires specialized expertise that’s costly and difficult to find in today’s talent-scarce market. With deep knowledge across your unique IT landscape, our business process consultants help guide your organization so you can improve existing processes and confidently move into the future to drive innovation through enhanced efficiency and steady process improvement. Our Advise, Deliver, Operate, and Support teams work closely together throughout your journey, ensuring seamless communication and a comprehensive, collaborative experience for your organization.

Advise

Naviant’s comprehensive automation consulting services help you find your path forward by offering strategic advice and designing innovative solutions tailored to your needs.

Deliver

Naviant’s comprehensive automation delivery services implement advanced automation, AI, and data solutions across your organization.

Operate

Naviant’s operations managed services optimize your automations with services that meet your monitoring, testing, and production needs.

Support

Naviant’s automation support services offer prompt resolutions to any issues you may encounter, training resources, and system wellness check-ins.

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More Than a Team. A Trusted Partner.

At Naviant, we love what we do, and it shows in every solution we deliver. With deep expertise, a commitment to integrity, and a passion for innovation, we guide our customers with a proven process that drives real results. You can trust our team to bring focus, creativity, and excellence to every challenge.

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Scale Your Solution & Grow Your Business

When you’re ready for expansion, we’re here to help you improve your current process and strategically scale your solution across new departments or implement technologies like IDP, RPA, and enterprise search. We take a process-first approach to design streamlined solutions that meet your unique business requirements. Our flexible global service offerings allow you to scale project timelines and budgets as needed, giving you the time to focus on your core business.

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Naviant is a great company to partner with. They offer an industry leading consulting group and an outstanding customer service team.

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Joe Hill

Director of Business Workflow Solutions, Optum

 Managed Services

Unleash Your Potential with Managed Solutions

Our business process consultants have deep expertise to take your solutions to the next level. Imagine not having the worry of ongoing administration of your solution, so you can refocus your efforts on strategic priorities instead of routine technology management.

We handle everything from production break/fix issues to proactive system monitoring while providing the data insights you need to make better decisions.

Why Managed Services

  • Boost productivity by eliminating manual tasks and streamlining workflows
  • Grow without adding headcount by leveraging our expert team
  • Gain improved visibility into system performance and process bottlenecks
  • Reduce mental strain with comprehensive governance and security protocols
  • Save valuable time with professional end-user assistance and support
  • Lower operational risk through proactive system health checks and monitoring

View Our Managed Services

Customer Stories

Your Challenges Drive Our Innovation

Our customers inspire us every day. It’s our privilege to help them achieve their goals and reimagine what’s possible.

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Highly recommend Naviant! We have always been extremely pleased with their subject matter expertise and ability to execute.

“Naviant has served in this role for us over a number of years, and we have always been extremely pleased with their subject matter expertise, professionalism, and ability to execute within agreed timeframes and budgets. Would highly recommend.”

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Mark Stevenson

Senior Vice President of Administration, Guarantee Trust Life Insurance Company

They provide the right level of consulting and implementation support for our organization.

“Naviant has been an excellent partner, working effectively with both our IT and business departments. They provide the right level of consulting and implementation support for our organization. Our engagement with Naviant is strategic and focused.”

Digital Transformation Leader

Business Process Outsourcing Customer

The depth of their customer service and education opened our eyes to new use cases.

“One aspect of Naviant’s service that has had a profound impact on our business is their continued education and customer service. Naviant offered additional training and further education on the utilization of our software, increasing awareness and adoption. The depth of their customer service and education opened our eyes to new use cases.”

Business System Analyst

Government Customer

I would absolutely advise organizations to plan for Managed Services… if they have a gap of knowledge of the support of their solution.

“I would absolutely advise organizations to plan for Managed Services after the product deployment if they have a gap of knowledge of the support of their solution.  The solutions are very complex, and Naviant’s Managed Services helps to address those risks of the system operating properly and most efficiently.”

IT Director

Federal Government Customer

Naviant Blog

Learn More About the Services We Offer

Get insights on our technologies, process, and approach to digital transformation.

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Experience the Future of Work Today

Talk with us today about how our business process consulting services can help you achieve operational efficiency and reach your goals.

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