Reseller & Solutions Integrator
You have a big decision to make. Choosing a new business partner could make your career shine or damage your entire reputation. You may have done your research and already know exactly what you need in a solution. Or, you may sense that there are inefficiencies within your organization, but unsure of how to fix them. Either way, you are in the right place.
You want a partner with a strong reputation to deliver excellent solutions that solve your business process challenges on time and on budget. And wouldn’t it be great if those same people were friendly and fun to work with too? Naviant offers all of this and more.
When you choose Naviant, you are selecting a partner that can help your organization do more with less. You’ll meet our consultants who offer 30+ years of experience in process improvement before technology implementation. Together, we can streamline and simplify your business processes, and you can rest assured that your processes are as efficient as they can be. Then you can digitize your processes with best-in-class process automation technology, including the OnBase software platform and ABBYY and Brainware intelligent capture platforms. And you can get all in one place with one partner with the experience to back it up. You are making a great choice with Naviant!
Getting Started with Naviant & What to Expect
Before you jump into something, you should know what to expect. Check out our “What to Expect” section. Here, you can get an insider’s view into what it’s like to work with Naviant, both before becoming a client and after. Go ahead. Put your mind at ease.
I’ve worked with Naviant over many years when working for different businesses. Their staff and the work that they do is exceptional. The services they provide are valuable for both big business and small. The great thing about their staff is that they are very friendly, knowledgeable, and most of all fun to work with. Highly recommended if you are looking to upscale or start your document/records management program."
Industry Award Winner
You will be working with one of Hyland Software’s top OnBase & Brainware solutions integrators, OnBase resellers, and OnBase support providers. In 2023, we received the inaugural Premier Solution Provider distinction from Hyland. For 18+ years prior, we were honored with this award’s predecessors, both OnBase Diamond Support & Platinum Elite Partner. These distinguishments reflect our longtime dedication to supporting our thriving and happy client base in their growth and digital transformation goals. Naviant has been honored to receive several other awards in addition, including the Cloud Partner of the Year, Hyland’s #1 Commercial Partner of the Year, Hyland’s #1 Customer Growth Partner of the Year, Hyland’s #1 Capture Partner of the Year, and Hyland’s #1 Partner for Marketing Excellence for our innovative client programs.
Our organization has been a customer of Naviant for over ten years. We have purchased hardware, software, training and consulting services from Naviant to implement our OnBase document management solution throughout the Oneida Nation. I have had experience with all areas of Naviant from sales to support to administration to senior management. My experience has been one of working with a very responsive organization that has provided high value to Oneida. Without reservation, I can highly recommend the Naviant organization for all your document management needs."
Why Naviant Technical Support is The Best
You’ll be able to rest easy knowing that you choose a partner with a 98%+ customer retention rate. Naviant is devoted to your success at every stage of the process. Naviant’s Customer Success Team (CST) maintains a dedicated help desk to provide the first line of support to receive and resolve support inquiries. CST is a valuable resource for customers that offers them a wealth of technical expertise and experience. When you visit Naviant’s Technical Support, you will see firsthand why you want Naviant in your corner for support.
We have worked with Naviant for the last 8+ years after implementing OnBase for document retention and business process improvement. Naviant has been a great partner over the years and their staff is very knowledgeable in workflow and process improvement. Questions are answered in a timely fashion and they have a high degree of professionalism. We lean heavily on their Professional Services Group for support and we are always impressed by their strong business sense and depth of technical expertise."
Extra Perks as Our Customer
In addition to outstanding implementation and support teams, our clients enjoy many perks, including:
- Monthly educational webinars
- Locally hosted Lunch & Learns
- Local OnBase User Group Meetings for Local & Tribal Government as well as Enterprise Client Solutions
- Locally hosted OnBase System Administration & Introduction to OnBase Workflow Certification Courses
- Exclusive Customer Only Blog Content
- Monthly Email Newsletter
- Admission to the Naviant Summit – a free two-day annual training and educational event