Account Receivable (AR) Automation

Is your organization one of many that has an enormous volume of documents moving through customer service, AP, AR, and quality at any given point? If so, if issues arise, it likely takes numerous days to find the document that has the correct answer. Naviant is an expert in helping organizations with AR problems such as these, so that staff can spend time on valuable activities, like reporting and analysis, and not document retrieval.

Finding and routing paper documents takes too much time. Even worse, is trying to see what’s come in, what’s waiting to come in, and what’s running behind. Without this vital information, organizations cannot make smart financial decisions. With OnBase, AR can see exactly what’s coming in and going out in real-time, making cash flow management more exact, no longer needing to make best guesses based on historical data.

With the implementation of an ECM solution like OnBase, AR can import or scan receivables documents right into OnBase, allowing staff to quickly find them, meaning time saved in looking for documents is now put to use in valuable tasks like analysis, reporting, and auditing.

No additional AR staff needed to add capacity

Not only does AR need more transparency into processes, but it also needs to be able to handle the sheer volume of transactions running through it. One thing that makes this difficult is that the documents surrounding a transaction are often separate from the data. Even if a great ERP or accounting system is helping with accounts receivable management, it can’t handle data and documents together. By integrating your ERP with OnBase, you can unite your data and documents. AR staff can stay in their familiar ERP applications and just use a mouse-click or keystroke to find the documents related to that specific transaction or account.

Automation means audits now take just minutes

Finding a set of documents for an auditor can take organizations days, if not weeks. OnBase shortens this time, so that pulling up the needed documents just takes a matter of minutes. Even better, you or your IT department can set up a quick username for them, with restricted access just to the appropriate documents, and let auditors find the documents themselves.

AR Paperless Workflow

Workflow automates your accounts receivable business processes, allowing you to deliver invoices quicker and collect cash faster. Workflow automates the delivery and archiving of both paper and e-invoices, and allows businesses to track customer invoices in real time.  Just as importantly, the documents and information within workflow processes are more safe and secure. No more folders on desks, misplaced or misrouted files, or mysteriously lost data. Only the right people at the right time have access. And best of all, it integrates with your existing ERP/business applications.