Naviant
888.686.4624

Averitt Express Gains Competitive Advantage in Efficient BOL Processing

Posted: Jun. 8, 2015

Automated Processing of Shipping Documents Minimizes Risk, Offers Competitive Advantage

ASHBURN, Va.

  • Averitt processes about 16,000 BOLs each day, each bearing more than 30 data fields requiring accurate extraction. A BOL is essentially a manifest accounting for all items in a given shipment; they are a mission-critical aspect of the operation, and inaccurate data entry creates risk and vulnerability in terms of customer service, compliance, the ability to troubleshoot quickly and more.
  • In addition to directing personnel away from tedious manual entry routines, Averitt estimates that automation with Intelligent Capture will boost per-employee productivity considerably, leaving them well-situated for handling increased volumes without a corresponding increase in headcount.
  • Averitt Express, a Tennessee-based provider of freight transportation and supply chain management reaching over 100 countries globally, has selected Brainware for the efficient automation of Bills of Lading (BOLs) processing operations.
  • The technology will be implemented to minimize manual data entry within Averitt’s AS400 mainframe billing system, ensuring faster and more accurate reconciliations, as well as increased transparency and accountability throughout the process.
  • In selecting Brainware Intelligent Capture, Averitt cited the ability to expand the technology for processing of additional document-based routines as a key selling point.
  • In addition to directing personnel away from tedious manual entry routines, Averitt estimates that automation with Intelligent Capture will boost per-employee productivity considerably, leaving them well-situated for handling increased volumes without a corresponding increase in headcount.
Supporting Quotes
“While our Bills of Lading processing operation consists primarily of tedious data keying—or perhaps because of this—we’ve experienced a very high rate of turnover in that role, and this creates additional pains in terms of constantly onboarding new personnel and familiarizing them with our quality control standards,” said Tim Saylor, Vice President of IT at Averitt Express. “Perceptive Software’s solution presented a tremendous competitive advantage in terms of eliminating such pain points typically faced by freight operations like ours, and we see a great deal of opportunity for expanding this automation functionality to other parts of the business. This technology will make the BOLs process fast and visible, allowing us to divert capital and personnel towards other roles and initiatives.”
About Averitt Express
Averitt Express is a leading provider of freight transportation and supply chain management with international reach to more than 100 countries. The company’s service offerings include cross border/domestic offshore, dedicated, expedited, intermodal, international ocean/air, local customization, less-than-truckload, PortSide®, transportation management, truckload (dry van, flatbed, brokerage) and warehousing. Averitt’s technology offerings include a full suite of web-based shipping tools, electronic data interchange (EDI), and transportation and operations management systems. For more information, visit www.averittexpress.com.

About Naviant, Inc.
Naviant provides sophisticated enterprise content management (ECM) solutions that drive process efficiencies and insights to enable executives to make better decisions. As a nationally-recognized ECM solutions integrator and BPM consulting organization, our “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class document management and workflow automation, and OCR capture solutions, including OnBase, Perceptive, Brainware, AnyDoc, Kofax, etc. Founded in 1986, Naviant proudly serves over 2,500 mid-size and global organizations. Read more at www.naviant.com or contact us at 888.686.4624.