“While our Bills of Lading processing operation consists primarily of tedious data keying—or perhaps because of this—we’ve experienced a very high rate of turnover in that role, and this creates additional pains in terms of constantly onboarding new personnel and familiarizing them with our quality control standards,” said Tim Saylor, Vice President of IT at Averitt Express. “Perceptive Software’s solution presented a tremendous competitive advantage in terms of eliminating such pain points typically faced by freight operations like ours, and we see a great deal of opportunity for expanding this automation functionality to other parts of the business. This technology will make the BOLs process fast and visible, allowing us to divert capital and personnel towards other roles and initiatives.”
About Averitt Express
Averitt Express is a leading provider of freight transportation and supply chain management with international reach to more than 100 countries. The company’s service offerings include cross border/domestic offshore, dedicated, expedited, intermodal, international ocean/air, local customization, less-than-truckload, PortSide®, transportation management, truckload (dry van, flatbed, brokerage) and warehousing. Averitt’s technology offerings include a full suite of web-based shipping tools, electronic data interchange (EDI), and transportation and operations management systems. For more information, visit www.averittexpress.com.
About Naviant, Inc.
Naviant provides sophisticated enterprise content management (ECM) solutions that drive process efficiencies and insights to enable executives to make better decisions. As a nationally-recognized ECM solutions integrator and BPM consulting organization, our “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class document management and workflow automation, and OCR capture solutions, including OnBase, Perceptive, Brainware, AnyDoc, Kofax, etc. Founded in 1986, Naviant proudly serves over 2,500 mid-size and global organizations. Read more at www.naviant.com or contact us at 888.686.4624.