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Business Process Solution for WPS Health Services

Hear from Chris Cashell, Senior Vice President of Business Unit Services for WPS Health Services, on how an OnBase Business Process Solution accelerated them to be a leader in the provider enrollment environment. WPS is a not-for-profit service insurance corporation with +2,500 employees. They have three separate divisions: Health Insurance Commercial, Government Health Administration, and a Military and Veterans Health. They started to use OnBase in their Government Health Administration division in 2014. They were able to reduce the cycle times that had been taking 90 business days to process down to 14 days. After this success, WPS saw OnBase as one of their core critical applications and decided to invest in an enterprise solution across the company including the Health Insurance Commercial and Military and Veterans Health divisions.

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