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Ho-Chunk Nation Embraces Document Management Technology One Department at a Time

The Challenge

While the Ho-Chunk Nation continued to grow and thrive, the tribal government realized it needed to make process improvements if it wanted to maintain that success.

“Like most tribal governments, we have always relied on manual processes,” said Lael Hall, IT director of the Ho-Chunk Nation. “We have built in-house IT solutions to overcome some of our challenges, and while this is effective, it takes a long time to complete.”

The nation needed a flexible solution it could roll out to quickly remove process roadblocks across the tribal government.

The Solution

Creating a foundation for growth, while answering immediate needs

The Ho-Chunk Nation was in the process of a years-long ERP deployment, so it didn’t want to implement a solution that would derail those efforts. OnBase allowed the nation to start small while providing a platform to develop quickly new applications as needs arose.

The nation initially deployed OnBase in its Fleet Department – a department that uses a few key processes community-wide. The department both maintains and loans out the nation’s vehicle fleet as well as keeps up-to-date records on all potential drivers. OnBase removes the manual, paper-based record keeping the department used to rely on.

Providing mobile access to information for field workers

Next, the nation deployed OnBase in its Realty Department, which is charged with maintaining and managing the community’s land. By capturing land records electronically, OnBase created a single location to access information related to a specific property. To further improve information access, the nation integrated OnBase with its existing Esri solution. That way, users can click on a specific piece of land within Esri to pull up all of the related information and records stored in OnBase.

The Difference

OnBase document management for tribal government simplifies record management, provides mobile access in the field, and creates a foundation for future growth.

Want to learn more?

Check out Ho-Chunk IT Director’s video testimonial where Lael shares his personal thoughts on why they selected OnBase for Document Management in the Tribe.

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