OnBase Agenda Management Solution For Local Government
The City of Fitchburg was looking to overcome its slow, challenging agenda management process as well as build a foundation to improve their processes city-wide. That’s when they turned to OnBase by Hyland to build their foundation in agenda management and set them up on a platform that would help them continue to grow.
The Document Management Software Solution
Providing a platform for continued growth
The success found in improving agenda management processes provided a springboard for expanding OnBase into the Finance Department. The department started by automating the purchase order approval process, and expanded into full AP automation of invoices.
Created a Consistent Paperless Grants Process
With OnBase, Fitchburg developed a standardized grants approval process for the entire city. Using an eform to submit the request, OnBase routes it all the way through approvals to the Mayor’s office. This keeps submissions standardized and they never get lost in the shuffle.
Provides Flexible Solution Development
“During the selection process, finding a flexible solution was crucial. We needed a solution that could answer the small issues that pop up without having to purchase new, separate systems. OnBase did that and more,” said Matthew Prough, IT Director of the City of Fitchburg.
Connects related documents and information
OnBase provides Fitchburg with one, central and electronic location to store documents and information. By connecting it all via one system, staff easily pull up information related to the document they are viewing, so decisions are made with the complete picture in mind.