Top OnBase Reseller Honors Earned by Naviant Again in 2021

VERONA, WI, MIDDLEBURG HEIGHTS, OH, & OREM, UT – Naviant, Inc., a top OnBase reseller, was recently honored by Hyland for outstanding partner performance, customer support, and customer growth. Naviant was awarded the Customer Growth Partner of the Year award and the OnBase Diamond Support Award. Naviant was also recognized for achieving Platinum Partner Status year after year.

Naviant Sales Team

Naviant Support Team

As a long-time OnBase partner, Naviant has won the OnBase Diamond Support Award 17 years in a row. Naviant believes that the key to customer growth is providing excellent customer support. Naviant is committed to its customers’ success at every stage of the process, from the consultation phase to implementation and ongoing support provided by its Customer Success Team (CST).

“At Naviant, we provide the highest level of service and commitment to our happy customers, and we believe our 96%+ retention rate clearly reflects this dedication,” says Michael Carr, President and CEO at Naviant. “The best-in-class OnBase content services platform has a direct and measurable impact on our clients and helps them work more efficiently with less, and these top honors help set Naviant apart from the other OnBase resellers.”

The Naviant team is dedicated to getting to know each customer’s organization and industry over time. This close relationship helps Naviant to provide tailored, innovative ideas and solutions to drive efficiency even further.

“Our primary focus is on our clients’ growth and sophistication,” said Michael Carr. “Using our technology and process automation expertise, we are committed to helping our customers gain and maintain competitive advantage and reach their digital transformation goals.”

As a long-standing key partner of Hyland Software, Naviant helps organizations operate more efficiently using the OnBase software platform, Hyland RPA, the Hyland Cloud, ABBYY and Brainware intelligent capture platforms. Naviant’s “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class automation solutions and technology.

About Naviant

Business processes and solutions that empower better and faster decisions are what we do best. As a nationally recognized intelligent automation solutions integrator and business process consulting organization with over 30 years of experience headquartered in Verona WI, our clients do more with less by streamlining processes and gaining visibility into the information they need to make better decisions. As a long-standing key partner of Hyland, Naviant helps organizations operate more efficiently using OnBase software platform, Brainware intelligent capture platform, and Hyland RPA platform, all of which are Hyland products, as well as the ABBYY platform. Naviant’s “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class ECM solutions and technology. Naviant is a top-tier partner for Hyland’s OnBase, a single enterprise information platform for managing content, processes, and cases, that combines ECM, case management, business process management (BPM), records management, compliance, and capture functionality on a single platform. To learn more about Naviant, please visit Process focus. Excellence.

About Hyland

Hyland is a leading content services provider that enables thousands of organizations to deliver better  experiences to the people they serve. Find us at

About Kara

As a Naviant Content Writer since 2019, Kara is passionate about helping organizations unleash the power of technology to solve their business challenges. In her weekly articles, Kara breaks down the latest research, trends, and tips in the digital transformation world, specializing in intelligent automation, the cloud, AP & HR automation, artificial intelligence, change management, and more. She is also a Copywriter for the American Marketing Association-Madison, where she contributes bimonthly articles that interview industry experts and highlight the latest marketing trends. When she’s not writing, Kara is working on her latest art project, scoping out new music, or out for a run.