What is Document Management?

What is Enterprise Document Management Software?

Watch this brief 2 minute video to better understand how a solution like OnBase document management equips your employees with the information they need right at their fingertips to make better, faster business decisions.

Enterprise document management software consolidates all of your organization’s core document-centric information (think paper and scanned documents, forms, email attachments) into one electronic place. Unfortunately, prior to the implementation of enterprise document management software, documents in your organization can live all over the place! By implementing a smart enterprise document management software solution, you will make it much easier for your business users to find the documents and content they need, securely and wherever they are.

As you can imagine, document management is one key component to your enterprise content management (ECM) strategy. Read on to learn more about the evolution from document management to ECM to where we are today with the concept of Content Services.

The Evolution from Document Management to ECM to Content Services

We are in the age of digital transformation. In the early days, document management gave organizations the ability to store all of their core documents in one centralized place with basic search and retrieval capabilities.

As the solutions grew more complex, incorporating more content types and workflow automation tools to electronically route content to the right people at the right time, the industry became enterprise content management (ECM). ECM grew to include ways to capturemanageaccessintegratemeasure, and store business information such as scanned documents, electronic forms, cases, emails, photos, videos, audio, data streams, etc.


Now the next evolution is here – content services. Content services platforms empower organizations to harness their information no matter where their content resides; flow it into workflow and case management tools to drive critical business processes and work; surface it in a centralized view within current applications where employees are already working; and securely share it with others, both inside and outside company walls