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Electronic Document Management Solution for Tribal Government – Ho-Chunk Nation Testimonial

Lael Hall is the IT Director for the Ho-Chunk Nation. The size of the Ho-Chunk Nation is now +7,000 tribal members all over Wisconsin. The nation had many painful manual document processes and were seeking a new technology to help them automate document processes.

In Lael’s research, he discovered that another Wisconsin tribal nation, Oneida, had improved their manual document processes by partnering with Naviant and implementing OnBase, an enterprise content management solution. Business across tribal nations spreads by word of mouth. Oneida named Naviant as a reputable vendor and started Ho-Chunk’s journey to efficiency.

The Ho-Chunk Nation started their OnBase solution in their Fleet Management department because they only had a few employees whose duties spread nationwide. They were aiming to resolve a lot of the manual processes specifically keeping driver licenses records and insurance of eligible fleet users updated. Before OnBase, they had a whole drawer of paper. They had to make a copy of a driver licenses, copy insurance cards, and update them every six or eight months. With no alert system in place to know when driver licenses or insurance was going to be due, it was an agonizingly tedious process.

With so many other processes within the nation to run this out in, Lael is excited about how much time it will save employees. And, it’s only going to multiply as they continue to implement an enterprise content management solution, OnBase, throughout their nation.

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