Streamline shared services processes with OnBase
OnBase is a single enterprise information platform for managing content, processes, and cases. By reducing the reliance on paper and disconnected information, OnBase helps shared services organizations accelerate business processes and improve decision-making.
Specifically, OnBase connects workflow automation to existing applications, such as the ERP or HCM system. It also centralizes access to critical documents and content that drive core business processes. This empowers employees with a complete view of the information they need to deliver excellent customer service, comply with evolving industry standards and focus on continuous improvement.
OnBase solutions enable you to meet the needs of each department across your service center with one easily supported application. Additionally, its flexibility lets you start with one business process and expand as time, goals and budget permit.
So, where should you start? It’s up to you and the business issues you’re looking to solve. See how OnBase can meet your needs in many areas. Specifically, these areas within shared services organizations include accounting and finance, accounts payable, accounts receivable, procurement and purchasing, human resources, legal, and information technology.
Firstly, by removing paper from accounting and finance, your document creation, review and approval processes are more efficient and secure- saving time and money. Additionally, OnBase automates business processes. This allows your employees to focus on more important tasks instead of searching for paper-based documents and information.
Audit trails, instant reporting and executive dashboards provide additional real-time insight into processes. As a result, this helps your organization proactively meet compliance standards and regulations.
OnBase captures PO and non-PO invoices electronically – whether arriving via fax, mail, email, EDI, etc. – and verifies the data against the information in your ERP system to flag any potential exceptions. Additionally, manual data entry and routing are greatly reduced as invoices are automatically sent to the appropriate staff for review and approval, and verified data is posted directly to the ERP. Read this helpful resource to learn more about how OnBase can revolutionize your shared services center.