Solution Summary
Naviant Tiered Support Level Agreements
Our Customer Success Team (CST) provides a structured, multi-tiered support to meet our customers’ system and business needs.
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Solution Summary
Naviant OnBase Performance Audit Overview
Naviant’s OnBase Performance Audit provides customers with a full system audit from a certified OnBase resource.
Solution Summary
Naviant General Provisions SLA
Access this document to view the software support level agreement (SLA provisions.)
Solution Summary
Naviant General Provisions PMA
Access this document to learn more about Naviant’s general provisions PMA.
Whitepaper
Mobility and ECM: Extending Document-Intensive Processes Beyond the Back Office
Many business processes are document intensive, making them ideal candidates for automation using an enterprise content management (ECM) system.
Video
ECM 101 Video: What is Enterprise Content Management?
This 3-minute video is here to demystify the term “ECM” by providing an overview of the concepts of workflow, ECM, and document management.
Video
Introduction to Enterprise Content Management (ECM)
Enterprise content management (ECM) can appear to be confusing, if you are new to this industry or if you are starting a project. We will introduce ECM concepts in this first video in the series.
Video
The ROI of ECM - See Actual Results of Other Businesses
This final introductory video to enterprise content management (ECM) gives examples from multiple industries on the potential return on investment (ROI) when you implement an ECM solution.
Solution Summary
What is Workflow Automation
More than just routing documents, Workflow Automation automatically processes work based on a pre-determined set of rules so you can focus on the job you were hired for – not chasing paper.
Solution Summary
ECM Industry Terminology 101
Discover some of the most common ECM terms as well as their meanings. We tried to tackle the most popular terms in enterprise content management.
Solution Summary
ECM Document Management Industry ROI Statistics
Access this resource to get shocking statistics on the document imaging industry and the ROI that’s possible.
Case Study
Oneida Tribe of Indians of Wisconsin
Since the initial implementation, Oneida Tribe of Indians of Wisconsin has over 2.4 million documents in their OnBase system and over 600 employees in over 20+ departments using OnBase.
Whitepaper
Competitive Differentiation Through Innovation
Information is at the core of every insurance process, and, for many years, insurance companies have been focused solely on managing the data they need to make underwriting decisions.
Video
Rockwell Automation SAP Accounts Payable Automation Case Study: Imaging and Workflow Solution
With $6 billion in sales, 21,000 employees and locations in 80 countries, Rockwell wanted to implement an automated processing solution to drive increased productivity for the AP function.
Whitepaper
How To Achieve End-To-End Capture From Invoice To Archive
Accounts payable has been talking about end-to-end integrated automation for at least 40 years. Today, the technology exists, but resources are limited and end-to-end AP automation is still not standard.
