Solution Summary
Naviant Tiered Support Level Agreements
Our Customer Success Team (CST) provides a structured, multi-tiered support to meet our customers’ system and business needs.
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Our Customer Success Team (CST) provides a structured, multi-tiered support to meet our customers’ system and business needs.
Naviant’s OnBase Performance Audit provides customers with a full system audit from a certified OnBase resource.
Access this document to view the software support level agreement (SLA provisions.)
Access this document to learn more about Naviant’s general provisions PMA.
Many business processes are document intensive, making them ideal candidates for automation using an enterprise content management (ECM) system.
This 3-minute video is here to demystify the term “ECM” by providing an overview of the concepts of workflow, ECM, and document management.
Enterprise content management (ECM) can appear to be confusing, if you are new to this industry or if you are starting a project. We will introduce ECM concepts in this first video in the series.
This final introductory video to enterprise content management (ECM) gives examples from multiple industries on the potential return on investment (ROI) when you implement an ECM solution.
More than just routing documents, Workflow Automation automatically processes work based on a pre-determined set of rules so you can focus on the job you were hired for – not chasing paper.
Discover some of the most common ECM terms as well as their meanings. We tried to tackle the most popular terms in enterprise content management.
Access this resource to get shocking statistics on the document imaging industry and the ROI that’s possible.
Since the initial implementation, Oneida Tribe of Indians of Wisconsin has over 2.4 million documents in their OnBase system and over 600 employees in over 20+ departments using OnBase.
Information is at the core of every insurance process, and, for many years, insurance companies have been focused solely on managing the data they need to make underwriting decisions.
With $6 billion in sales, 21,000 employees and locations in 80 countries, Rockwell wanted to implement an automated processing solution to drive increased productivity for the AP function.
Accounts payable has been talking about end-to-end integrated automation for at least 40 years. Today, the technology exists, but resources are limited and end-to-end AP automation is still not standard.