Naviant, a leading provider of intelligent automation solutions by Hyland and ABBYY, announced today that it signed an agreement to acquire Imaging Solutions and Services, Inc.’s (ISSI) OnBase and ABBYY software division. ISSI is a business process automation provider based in Memphis, TN.

As a top Hyland partner, Naviant has been named an OnBase Platinum and Diamond Support partner consistently year after year with a thriving and happy client base. “We are committed to providing the same outstanding support and delivery of services our clients have grown to expect, and we look forward to personally welcoming ISSI clients and staff into the Naviant community,” said Michael Carr, President & CEO, at Naviant.

“Hyland is in full support of this acquisition, and we see Naviant as an exemplary model of a partner that provides excellent delivery and support to their clients. Recently, Naviant was honored by Hyland with the Premier Solution Provider Designation and Low Code Application Development for OnBase Competency Status,” said Eric Miller, Assistant Vice President of channel sales at Hyland.

Neil Murphy, ABBYY’s Chief Sales Officer, says “Naviant is a top partner with ABBYY with an ideal support and delivery model that accelerates ROI for clients, and we look forward to their continued investment in the Intelligent Process Automation market.

Jay R. Barrow, Owner & CEO of ISSI, says “Our clients are in great hands with Naviant’s strong industry reputation and core commitment to client success. Naviant brings extensive resources with expanded capabilities to help clients grow and succeed through their intelligent automation journey.”

Michael Carr added, “We are extremely pleased to bring ISSI’s exceptional client base and talent into the Naviant team. As we continue to grow, we believe that this acquisition allows us to better support and deliver solutions to our clients.”

About Naviant

Naviant is a nationally recognized intelligent automation solutions integrator and business process consulting organization with over 30 years of experience. We help our clients do more with less by using technology to streamline processes and gain visibility into the data they need to make better decisions.

Our “process-first” approach emphasizes the importance of process improvement before implementing technology solutions such as OnBase, Brainware, the ABBYY intelligent capture platform, and Hyland RPA.

We are proud to be a top-tier partner for Hyland’s OnBase, a single enterprise information platform for managing content, processes, and cases. OnBase combines ECM, case management, business process management (BPM), records management, compliance, and capture functionality on a single platform. To learn more about Naviant, please visit Process focus. Excellence.

About Hyland

Hyland is a leading content services provider that enables thousands of organizations to deliver better experiences to the people they serve. Find us at

About Kara

As a Naviant Content Writer since 2019, Kara is passionate about helping organizations unleash the power of technology to solve their business challenges. In her weekly articles, Kara breaks down the latest research, trends, and tips in the digital transformation world, specializing in intelligent automation, the cloud, AP & HR automation, artificial intelligence, change management, and more. She is also a Copywriter for the American Marketing Association-Madison, where she contributes bimonthly articles that interview industry experts and highlight the latest marketing trends. When she’s not writing, Kara is working on her latest art project, scoping out new music, or out for a run.