Automating HR in Healthcare Case Study (Upland Hills Health)

Hospital reduces costs, secures employee files with hosted solution

The Challenge

Growing personnel files were cumbersome for Upland Hills Health. As more paper documents were added to employee files, the facility’s HR department couldn’t justify continuously spending money on paper and additional filing cabinets to store it.

However, like most technology purchases, cost was a factor when determining which document management company to partner with. When Upland learned that its health cooperative, the Rural Wisconsin Health Cooperative (RWHC), was willing to share its imaging system, the company knew it had found its solution. That’s when OnBase transformed its HR department.

The Solution

Working with RWHC, Upland takes advantage of a shared service model that allows the hospital to use OnBase without buying client and web licenses or investing in servers. Instead, Upland uses a hosted version of the document management software that provides unlimited space for its ever-growing employee files. Reduces costs and time spent filing, printing and searching for employee documents OnBase makes it easy for HR staff to quickly find employee documents when needed.

As new employees join the company, HR staff scan all of their files into OnBase, including I-9s, credentials and provider contracts. With employee information at their fingertips, HR staff instantly access needed documents electronically, allowing them to focus on higher value tasks.

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