coneAfter installing Workflow Studio on an end user workstation, you launch the application and attempt to add a repository. Inexplicably, the application throws a “Connection failed: Could not get database driver information for data source” error when you try to test the connection, no matter which authentication method you choose. You can hit the application server service page in your browser. You verified that your ODBC connection is functional. Your login credentials are correct. What gives?

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About Jennifer

Jennifer (aka Pixie) has over 30 years of experience in the Information Technology field, which includes 13+ years of Systems Administration, 16+ years of developing and implementing technical documentation and training, and 14+ years of supporting OnBase. She has extensive experience with OnBase, SQL, and a firm foundation in computer science. Despite this, she considers herself a well-adjusted nerd with hobbies including gardening (poorly), archery, and knitting in public.