gearsThere are a couple of ways to handle the accounts of users who no longer need access to OnBase. If you are using Active Directory integration, you will want to remove the users from the AD security groups. On the OnBase side, you can simply disable their accounts and go on about your day, but over time this will result in a cluttered administrative environment. This strategy can also negatively impact areas of OnBase that utilize load balancing, with documents getting assigned to users who will never see them. The other option is to delete the user accounts from OnBase.

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About Jennifer

Jennifer (aka Pixie) has over 20 years of experience in the Information Technology field, which includes 13+ years of Systems Administration and 15+ years of developing and implementing technical documentation and training. She has extensive experience with OnBase, SQL, and a firm foundation in computer science. Despite this, she considers herself a well-adjusted nerd with hobbies including gardening (poorly), archery, and knitting in public.

Jennifer Siegel
Jennifer Siegel
Mar 19, 2012
OnBase Tips & Common Fixes
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