A mismatch error can occur if you upgrade OnBase without cleaning up the old ActiveX controls and DLLs that get installed on the client machines. Though the error appears to list the path to the offending file(s), it doesn’t always mean what it says.
Jennifer (aka Pixie) has over 20 years of experience in the Information Technology field, which includes 13+ years of Systems Administration and 15+ years of developing and implementing technical documentation and training. She has extensive experience with OnBase, SQL, and a firm foundation in computer science. Despite this, she considers herself a well-adjusted nerd with hobbies including gardening (poorly), archery, and knitting in public.