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OnBase Resources

Looking for information about OnBase compatibility and support lifecycles? We’ve rounded up some resource links for you!

Resources Available to Customers and Partners

Third Party Product Compatibility Matrix

https://www.onbase.com/community/technical_communities/third_party_software_updates/default.aspx

OnBase Version Support Lifecycle

https://www.onbase.com/community/myonbase/w/kb/1106.hyland-softwares-onbase-version-support-lifecycle.aspx

OnBase Module Support Lifecycle

https://www.onbase.com/community/myonbase/w/kb/2065.hyland-software-s-onbase-module-support-lifecycle.aspx

Software Maintenance – Extended Support

https://www.onbase.com/community/myonbase/w/kb/1115.software-maintenance-extended-support.aspx

Training

Among the many excellent courses offered by Hyland, there is a 2 hr training series presented by OnBase Support members on some of the troubleshooting techniques and utilities we use to diagnose and troubleshoot support issues. This presentation is good for new and veteran employees in a Technical role such as Installations, Support, Sales Engineer, etc…
https://training.onbase.com/troubleshooting

Naviant Webinar Archives

/resources/video

Conferences

Hyland CommunityLIVE (formerly OTTC)

https://www.onbase.com/en/about/conferences/communitylive

Naviant ECM Leadership Summit

/resources/naviant-summit/

Other Blogs

Hyland Blog
http://blog.hyland.com/

About Jennifer Siegel

Jennifer (aka Pixie) has over 20 years of experience in the Information Technology field, which includes 13+ years of Systems Administration and 15+ years of developing and implementing technical documentation and training. She has extensive experience with OnBase, SQL, and a firm foundation in computer science. Despite this, she considers herself a well-adjusted nerd with hobbies including gardening (poorly), archery, and knitting in public.

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