coneWhen you’re having an issue with OnBase that you can’t track down, the Diagnostics Console is a great place to start looking for answers. OnBase Diagnostics is a tool set that logs event and error messages generated by OnBase that can be used to diagnose and troubleshoot issues that occur when specific tasks are performed.

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About Jennifer

Jennifer (aka Pixie) has over 30 years of experience in the Information Technology field, which includes 13+ years of Systems Administration, 16+ years of developing and implementing technical documentation and training, and 14+ years of supporting OnBase. She has extensive experience with OnBase, SQL, and a firm foundation in computer science. Despite this, she considers herself a well-adjusted nerd with hobbies including gardening (poorly), archery, and knitting in public.