When you’re having an issue with OnBase that you can’t track down, the Diagnostics Console is a great place to start looking for answers. OnBase Diagnostics is a tool set that logs event and error messages generated by OnBase that can be used to diagnose and troubleshoot issues that occur when specific tasks are performed.
Jennifer (aka Pixie) has over 20 years of experience in the Information Technology field, which includes 13+ years of Systems Administration and 15+ years of developing and implementing technical documentation and training. She has extensive experience with OnBase, SQL, and a firm foundation in computer science. Despite this, she considers herself a well-adjusted nerd with hobbies including gardening (poorly), archery, and knitting in public.